Ratings based on 430 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
We enjoyed staying at International au Lac Historic Lakeside Hotel. It is a good mix of old-style hotel with antiques with modern convenances and upgraded rooms. The location is very convenient at the lakeside end of Lugano’s upscale shopping street (Via Nessa) and just a short walk to the main square Piazza Riforma and lakeside Promenade. The breakfast is very nice served in an elegant room with efficient wait staff. They give you a Ticino Ticket to use for free transportation and discounts on some attractions. The bathtub is wonderful for a soak after a day of exploring. The staff is helpful answering questions to make your stay in Lugano enjoyable. There is good Internet and a nice pool and beautiful garden area for getting some sun. Families with kids will enjoy the play area.
by A verified traveler
Posted 3 Jun 2024
A great place to stay.
by A verified traveler
Posted 1 Jun 2024
The front desk, dining room, and room service staff were outstanding: friendly, helpful, accomodating. The hotel property is FULL of character and is VERY well kept. On the second floor, there is also a large outside courtyard for your enjoyment complete with a full-size chess set! Transportation to the train station and buses is right outside their front door.
by A verified traveler
Posted 15 May 2024
Spacious second floor roof garden and pool.Loction, direct access to promenade.
by A verified traveler
Posted 10 May 2024
Wonderful, spacious room with a lovely lake view. Bed was extremely comfotable.
by A verified traveler
Posted 6 May 2024
Great place and area.
by A verified traveler
Posted 23 Apr 2024
Great location, affordable
by A verified traveler
Top class hotel in a great spot
Posted 5 Oct 2023 on HotelsThe hotel is well positioned along the waterfront and within easy walking distance from the station (using the funicular to come down/up the hill). It has enormous charm and wonderful gardens. The room was terrific and breakfast was a great experience. Overall a wonderful stay in a top class hotel.
by A verified traveler
Posted 2 Oct 2023
We stayed two nights and it was a fantastic place to stay! We loved having drinks on the front patio looking at the lake in the evening. The entire staff was very friendly and helpful. The best thing was the wonderful breakfast including eggs, ham, cheeses, yogurt, cereal and fresh bread and croissants. It was all very delicious and filling! Next time we are in Lucerne we are definitely going to stay here! Thanks for a great experience!
by A verified traveler
Posted 30 Sep 2023 on Hotels
The room was very hot and we could not get it to cool with AC or windows open. It’s a beautiful hotel with very friendly staff.
