Ratings based on 495 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 16 Jun 2024
a/c didn’t cool the room; next to a busy road, no sound barrier you heard every noise from the road while in the room; pool was cloudy and green. The staff was great and very friendly.
4 out of 5
by A verified traveler

Posted 1 Jun 2024
The staff was fantastic!
4 out of 5
by A verified traveler

Posted 26 May 2024
The room was good. But the cooling system wasn’t working well. Never actually got comfortable with the temperature in the room. Otherwise it was a good stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The staff was very nice and the breakfast was great
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Nice room, good breakfast and parking was good
5 out of 5
by A verified traveler

Posted 19 Mar 2024
Second stay when visiting Lufkin Tx . Cleanest hotel I have stayed in Lufkin Tx. Easy check in and easy check out process . Nice breakfast and was given water upon check in. Also has a nice gym enjoyed my stay.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024
2 out of 5
by A verified traveler

Posted 16 Mar 2024
So I rent an handicap accessible room and what they considered accessible is very far off the standards of an accessible room. The shower floor was so slick I couldn’t stand in it, and as far as being a roll in shower I guess you could once you got over the 2 inch lip, but then you would have had to lift the chair up to get past the toilet.very disappointed in what I got versus what I paid for.
5 out of 5
by A verified traveler

Posted 11 Mar 2024 on Hotels
Best hotel on our entire spring break trip. The Lufkin location is top notch and a great value.