Ratings based on 129 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Ok
Comment from Hotel Management
28 May 2024 by Sanchit Malhotra, Hotel Management
Dear Janak Raj Kataria,Greetings from Radisson Blu Hotel MBD Ludhiana.I am personally reaching out to thank you for taking the time to provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler from Surrey
Posted 11 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear NidhiWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Sanchit MalhotraRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear susan sawhneyWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Sanchit MalhotraRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 14 Mar 2024
Rooms didn’t have facilities mentioned
Comment from Hotel Management
12 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Ms. Aarti,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 6 Mar 2024
None
Comment from Hotel Management
12 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Lovepreet,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 23 Feb 2024 on Orbitz
Paid for the breakfast and they gave a hard time saying that no breakfast is included.
Comment from Hotel Management
12 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Jas,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler from Oxnard
Posted 20 Feb 2024
Good
Comment from Hotel Management
12 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Tajinder,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 19 Feb 2024
Noisy rooms with blaring music at midnight, poor housekeeping in most areas, staff was worried about a bottle of Soda water at checkout. Can do better in most areas. Not worth the price!
Comment from Hotel Management
20 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Kuldeep,Thank you for taking the time to share your experience with us.My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Radisson Blu Hotel MBD Ludhiana endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely.Your experience is certainly not representative of the care and service we strive to provide for our guests at Radisson Blu Hotel MBD Ludhiana. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities.Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests.I request you to kindly give us another opportunity to showcase the luxury Radisson Blu Hotel MBD Ludhiana experience to you. We hope you will allow us another chance to welcome you back to Radisson Blu Hotel MBD Ludhiana. Best regards,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
12 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear Taranjit,Greetings from Radisson Blu Hotel MBD Ludhiana.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Sanchit MalhotraFront Office ManagerRadisson Blu Hotel MBD Ludhiana
by A verified traveler
Posted 23 Jan 2024
Comment from Hotel Management
20 Apr 2024 by Sanchit Malhotra, Hotel Management
Dear TejveerWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Sanchit MalhotraRadisson Blu Hotel MBD Ludhiana
