Ratings based on 30 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by Hamid Khan, Hotel Management
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely Rating. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
by A verified traveler
Basic 3 Star Property Pretending to be 4 Star
Posted 19 Feb 2024 on HotelsThis is a 3 star property masquerading as a 4 star hotel. The prices are 4 star hotel prices, but that is absolutely not the quality one receives here. Hotel staff (with the exception of the door/bellmen staff) are absolutely hapless - they have very little interest in or caring for the guests, which compliments their inexperience and ineffectiveness. Soiled linens (table cloths) in the hotel's signature restaurant. Front desk staff that have no interest whatsoever in being genuinely helpful to guests. In the middle of India's winter, rooms without heating (they have to bring in little portable heaters to the rooms). Restaurant staff that are incapable of taking and delivering a correct order. The problems were numerous. Do yourself a favor and stay anywhere else but here.
Comment from Hotel Management
21 Feb 2024 by Hamid Khan, Hotel Management
Dear Guest, Greetings from Saraca Lucknow. On behalf of our entire staff at Saraca Lucknow we apologize for the concerns you shared about your experience at the hotel and we assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Team Saraca Lucknow
by A verified traveler
Posted 17 Feb 2024
It was a refresher on our India trip. We enjoyed every bit of staying there that we were reluctant to go out.
Staff everyone is so humble and give warmth that you will come back for sure… you guys are great ! Keep doing what you are best at 🙏
Comment from Hotel Management
17 Feb 2024 by Hamid Khan, Hotel Management
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
by A verified traveler
Excellent location
Posted 17 Jan 2024 on HotelsExcellent location with well-attired rooms, fantastic breakfast with friendly staff.
Comfortable beds and spacious bathroom.
Comment from Hotel Management
18 Jan 2024 by Hamid Khan, Hotel Management
Dear Guest, Greetings from Saraca Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at Saraca Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team Saraca Lucknow
by A verified traveler
Posted 16 Nov 2023 on Hotels
We enjoyed our stay at Lebua. Good service and great rooms- conveniently situated.
Comment from Hotel Management
17 Nov 2023 by Hamid Khan, Hotel Management
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team lebua Lucknow
by A verified traveler
Charming hotel with an old world feel
Posted 7 Sep 2023 on HotelsGreat little charming hotel perfectly positioned in the centre of Lucknow making it a perfect place to stay for a short sightseeing break. Bed linens need updating as they’re a little well worn and the pool area definitely needs some money spending on it.
Comment from Hotel Management
7 Sep 2023 by Hamid Khan, Hotel Management
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Also we apologize for the concerns you shared about your experience at the hotel and we assure you we are working diligently to ensure a similar situation does not occur again in the future. Warm Regards, Team lebua Lucknow
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
22 Jul 2023 by Hamid Khan, Hotel Management
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team lebua Lucknow
by A verified traveler
Sumptuous stay in a restored boutique hotel
Posted 13 Jan 2023 on HotelsReally comfortable stay in a beautifully restored heritage property - evocative of Lucknowi culture in every way, the wide verandahs, birdsong and fountains in the courtyards, even a wishing well. Great food, sumptuous breakfast, attentive service - especially Kapil Yadav and others. Highly recommended- clean, super bathrooms , hot shower
Comment from Hotel Management
18 Jan 2023 by Hamid Khan, Hotel Management
Dear Guest, Greetings from lebua Lucknow.Thank you for your lovely feedback. On behalf of our entire staff at lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area! Warm Regards, Team lebua Lucknow
by A verified traveler
Short break in Lucknow
Posted 31 Jan 2022 on HotelsVery nice two-night stay in a small and welcoming hotel, great staff (Duty Manager Prashant Paul, Front Office Manager Shariq Khan, and driver Neeraj) for whom nothing was too much trouble, good food (we had both dinner and breakfast), and a good location for seeing Lucknow. Would certainly stay there again if we ever go back to Lucknow.
Comment from Hotel Management
1 Feb 2022 by Hamid Khan, Hotel Management
Dear Guest,
Greetings from Lebua Lucknow.
Thank you for your lovely feedback. On behalf of our entire staff at Lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area!
Warm Regards,
Team Lebua Lucknow
by A verified traveler
Lebua rocks!
Posted 27 Dec 2021 on HotelsExcellent I have stayed there several times before as well
Comment from Hotel Management
5 Jan 2022 by Hamid Khan, Hotel Management
Dear Guest,
Greetings from Lebua Lucknow.
Thank you for your lovely feedback. On behalf of our entire staff at Lebua Lucknow we thank you for your business and we hope to see you again when your travels bring you back to the area!
Warm Regards,
Team Lebua Lucknow
