Ratings based on 137 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
23 Dec 2023 by General Manager, Hotel Management
Dear Piyali, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Amit Kumar SinghGeneral Manager
by A verified traveler
Posted 6 Dec 2023
Nice and clean hotel. At first I was in a room facing the street which was pretty noisy, but then I got moved to the back and you couldn't hear the noise as much. I would stay here again.
Comment from Hotel Management
9 Dec 2023 by General Manager, Hotel Management
Dear Klaus, We appreciate your feedback regarding your recent stay with us. We're delighted to know you found our hotel clean and comfortable. Our staff always strives to allocate the best possible rooms for our guests, and we're glad we were able to switch your room to ensure your comfort away from the street noise. It's heartwarming to know that you'd choose to stay with us again. We are keen on constantly improving our services and your feedback aids us in that process. Your satisfaction is our utmost priority and we look forward to welcoming you back soon. Regards,Amit Kumar SinghGeneral Manager
by A verified traveler
Good service and staff
Posted 12 Nov 2022 on HotelsIt was a good stay
by A verified traveler
Posted 19 Jul 2022 on Hotels
Comment from Hotel Management
5 Oct 2022 by Amit , Hotel Management
Dear Guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Amit Kumar singh
by A verified traveler
Posted 18 Jul 2022
Centrally located with large modern room in the new wing. The Branche restaurant is highly recommended
Comment from Hotel Management
5 Oct 2022 by Amit, Hotel Management
Dear Guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Amit Kumar singh
by A verified traveler
Posted 3 Oct 2020 on Hotels
food was limited and too costly I think that might be because of COVID
REST APPEARS TO BE GOOD BUT VERY SLOW SERVICE......
by A verified traveler
Worst hotel to stay
Posted 21 Sep 2020 on HotelsDuty manager of this Hotel, named Satyam, have been rude and have pathetic management and communication skills.
Let me tell you what happened and what spoiled my mood.
#1. When I entered the room, whole bed and pillow covers were smelling badly due to sanitisation. This is not the way to sanitize, I was in Hilton too, but not felt anything like I felt in Golden Tulip.
#2 Water bottles were only 2 for 2 people. It should have been 4.
#3 Room dining was very slow
#4 After 5 hours of check out I received call from Satyam, he argued over call for pillow covers and bed sheet saying I damaged them, however, it was henna stains as my wife put henna on her hairs always.
We never received calls regarding such thing from wherever we stayed. But never expected or heard what I heard from Satyam.
When I said that I will surely give my feedback on your behaviour then he challenged do it.
Comment from Hotel Management
28 Sep 2020 by Sanjay Punj, Hotel Management
Dear Mr. Arshi,
Thank you for your valuable feedback.
On receiving a complaint from you in regards to smell from the pillow and bed sheet the Front Office Manager and Executive Housekeeper visited your room immediately. No smell was found but still you were offered a room shift and the linen and pillow covers were changed immediately.
I agree that only two bottles of water were placed initially and regret the inconvenience caused.We have also noted your feed back in regards to room service and assure your of corrective measures.
In regards to room linen we would like to inform that a bed sheet and pillow cover had to be discarded as henna marks are permanent .
We regret the inconvenience caused to you once again and assure you of best of services always.
Look forward to welcome you back soon at golden tulip lucknow.
Best Regards
Sanjay Punj
General Manager
by A verified traveler
Excellent place to stay!
Posted 26 Dec 2019 on Hotelssuper clean rooms, and an AMAZING breakfast buffet. We’re pretty picky about hotels and we highly recommend the Golden Tulip!
Comment from Hotel Management
20 Feb 2020 by Sanjay Punj, Hotel Management
Dear guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Sanjay Punj
by A verified traveler
Posted 10 Dec 2019 on Hotels
A class service, food and location. Everyone is very friendly and worm.
Comment from Hotel Management
21 Dec 2019 by Satyam Vij, Hotel Management
Dear Guest, we thank you for your valuable feedback. We are really glad that you enjoyed your stay with us. Your kind words of appreciation really motivates the entire team. We really look forward to welcome you back soon at Golden Tulip Lucknow. Best regards Sanjay Punj
by A verified traveler
Posted 29 Oct 2019
Comment from Hotel Management
8 Nov 2019 by Sanjay Punj , Hotel Management
Dear Guest we thank you for your valuable rating.
We are glad that you had a comfortable stay with us.
We look forward to welcome you back soon at Golden Tulip Lucknow.
Best Regards
Sanjay Punj
