Ratings based on 32 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
15 May 2024 by Management Fortune Park BBD, Hotel Management
Thank you for taking the time to rate our property. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.
by A verified traveler
Posted 25 Feb 2024
We liked the hotel, good breakfast and friendly staff.
Comment from Hotel Management
27 Mar 2024 by Management Fortune Park BBD, Hotel Management
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Lucknow.I am pleased to know that you were satisfied with your experience of our services and facilities.At Fortune Park BBD,Lucknow, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Fortune Park BBD,Lucknow and would be delighted to assist you with any requirements.
by A verified traveler
Posted 13 Dec 2023 on Hotels
Comment from Hotel Management
7 Jan 2024 by General Manager, Hotel Management
Dear Mr. Anupam, Thank you for taking the time to rate our Hotel. We appreciate your feedback and thank you for the same. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards,Sidhartha SharmaGM
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
24 Nov 2023 by General Manager, Hotel Management
Dear Mr. Yunus,It was a pleasure having you stay with us at Fortune Park BBD,Lucknow.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,Sidharth SharmaGeneral Manager
by A verified traveler from Victoria
Posted 17 Nov 2023
by A verified traveler
Posted 24 Aug 2022 on Travelocity
Excellent breakfast.
But did not get a city view.
Comment from Hotel Management
7 Sep 2022 by Sidharth Sharma, Hotel Management
Dear Valued Guest,We would like to thank you taking out time and sharing your valuable feedback with us. Please note being Downtown hotel we have apartments and offices in our vicinity. Therefore, there is no specific view in hotel.We look forward to welcome you back soon.Regards
by A verified traveler
Posted 11 Aug 2022 on Orbitz
I spent four nights here and the hotel far exceeded my expectations. The double occupancy deluxe room was very spacious (and could have easily accommodated another single bed), air conditioning in August worked very well, the internet was fast and reliable, hot water and shower pressure were great, and room service was quick. The restaurant buffet options for breakfast and dinner were quite lavish. There is also a nice swimming pool on the terrace which I did not use but would certainly consider the next time.
It's at a busy intersection and chaotic but that's true for most Indian roads.
I will definitely stay here again.
Comment from Hotel Management
18 Aug 2022 by Sidharth Sharma, Hotel Management
Dear valued Guest,
Namaste!!
We thank you for your kind feedback and happy that you enjoyed the stay with us.
Regards
Sidharth Sharma
by A verified traveler
Posted 17 Feb 2022 on Hotels
The hotel rooms were very comfortable and the staff was very helpful. The breakfasts buffet had a eyed variety of delicious selections, making it and enjoyable stay with my family.
Comment from Hotel Management
18 Feb 2022 by Sidharth Sharma, Hotel Management
Dear Valued Guest,
Namaste!!
It my pleasure to hear about your comfortable stay with us. We are pleased to able to make your stay memorable.
We look forward to welcome you back soon.
Regards
by A verified traveler
Posted 10 Jan 2022 on Hotels
Comment from Hotel Management
13 Jan 2022 by Anil Tripathi, Hotel Management
Dear Valued Guest,
It was a pleasure having you stay with us at Fortune Park BBD,Lucknow.
We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.
We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
Thank you,
by A verified traveler
Posted 31 Dec 2021 on Hotels
average experience, nothing special to share
Comment from Hotel Management
1 Jan 2022 by Anil Tripathi, Hotel Management
Dear Valued Guest,
At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice.
I Am indeed distressed to know of your recent experience at Fortune Park BBD, Lucknow. While I regret the inconvenience you have experienced, may I assure you that I Am investigating the causes for me to personally address.
I would additionally request you to treat this as an isolated incident and not a reflection of our normal services. At Fortune Park BBD, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
Regards
Anil Tripathi
