Ratings based on 281 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
The staff was amazingly helpful
Comment from Hotel Management
26 May 2024 by Boutique Hotel KARL, Hotel Management
Dear Mary JoThank you very much for your feedback with the top mark. We are happy that you had a pleasant stay in our house, and hope to welcome you again.Kind regards
by A verified traveler
Posted 15 May 2024
This is a fantastic property! It is spotless, the staff are so great, the breakfast is delicious, and the location is perfect. We loved it!
Comment from Hotel Management
19 May 2024 by Boutique Hotel KARL, Hotel Management
Dear MarlaThank you very much for your lovely review, which we passed to our whole staff. Such feedback is a great incentive for us to constantly improve our service!Kind regards
by A verified traveler
Posted 14 May 2024
Loved everything about this hotel can’t wait to visit again definitely stay here
Comment from Hotel Management
14 May 2024 by Boutique Hotel KARL, Hotel Management
Dear LailaThank you so much for you lovely feedback! we are very glad you had a pleasant stay in our house.Looking forward to welcoming you again here, we send you our kindest regards
by A verified traveler
Posted 1 May 2024
Nice location and good staff service
Comment from Hotel Management
1 May 2024 by Boutique Hotel KARL, Hotel Management
Dear RobertThank you for your wonderful feedback!Best regards
by A verified traveler
Posted 17 Apr 2024
The BEST bed and comforter I have ever slept in. Super great location and the staff was so pleasant. The bathroom was amazing with great shower pressure!
Comment from Hotel Management
21 Apr 2024 by Boutique Hotel KARL, Hotel Management
Dear KaylaYour positive feedback makes us so happy - T H A N K Y O U !We are glad you had a good sleep and enjoyed everything. We will also pass your review to our all our staff.Kindest regards
by A verified traveler from Miami
Posted 8 Apr 2024
The whole staff was very accommodating & friendly.
Comment from Hotel Management
22 Apr 2024 by Boutique Hotel KARL, Hotel Management
Dear MariaThank you very much for yor top mark!Kind regards
by A verified traveler
Posted 17 Mar 2024
Everything good
Comment from Hotel Management
28 Mar 2024 by Boutique Hotel KARL, Hotel Management
Dear GuestThank you very much for your TOP marks, which make us happy!Kind regards
by A verified traveler
Amazing!
Posted 20 Dec 2023 on HotelsThis hotel has amazing views and safe location. The breakfast was very fresh and the presentation of food was top notch. The cleanliness of our room..well let’s just say it was immaculate!
Comment from Hotel Management
7 Jan 2024 by Boutique Hotel KARL, Hotel Management
Dear ShelleyThank you very much for your nice feedback with the beautiful pictures! We are glad you could plenty enjoy your stay in our house and also the view from your balcony.Hoping to welcome you again here, we send you best regards from Lucerne
by A verified traveler
Posted 18 Dec 2023
The staff were wonderful. Extremely helpful. The breakfast is included and amazing. Lots to choose from and a coffee machine with lots of options. They even offer champagne at breakfast for no additional charge! The room is small and the shower is tiny. This is normal in most of the European rooms we have stayed but worth noting in case you bring more than one large suitcase. Overall we enjoyed our stay and the location on the river.
Comment from Hotel Management
19 Dec 2023 by Boutique Hotel KARL, Hotel Management
Dear GuestThank you very much for your positive feedback. We are happy to hear that you enjoyed your stay in our house, and are looking forward to welcoming you again at another occasion!Best regards
by A verified traveler
Posted 26 Nov 2023
Fabulous hotel within walking distance of beautiful old town Lucerne.
Comment from Hotel Management
3 Dec 2023 by Boutique Hotel KARL, Hotel Management
Dear PaulThank you very much for your fabulous :-) feedback!Kind regards
