Ratings based on 147 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Located just a short walk across the street from Lucern Station. Clean hotel with comfortable facilities. Excellent breakfast. Close to many restaurants, market, historic sites of interest, shopping. Easy check in and out process. Reasonable price. Close to river running path. Highly recommend.
Comment from Hotel Management
10 Jun 2024 by stefan gareis, Hotel Management
Dear Edmund, thank you for your kind words and for taking your time to evaluate your last stay with us at the Continental Park in Luzern. We are very happy that you liked the location of our hotel and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Best regards, family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 7 Jun 2024
Love their balcony with a view. The hotel is next to the train station. It’s one minute Quiet and safe.
Comment from Hotel Management
10 Jun 2024 by stefan gareis, Hotel Management
Dear Sheila, thank you for your kind words, we are very happy that you liked your room with the balcony, our location and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 6 Jun 2024
Location was great!
Comment from Hotel Management
10 Jun 2024 by stefan gareis, Hotel Management
Dear Brett, thank you so much for your review with full marks. We are very happy that you liked our location and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team
by A verified traveler
Posted 25 May 2024
Great location. Great staff. Great room and balcony
Comment from Hotel Management
26 May 2024 by stefan gareis, Hotel Management
Hello KristiThank you so much for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services and the friendliness of our team. We wish you all the best and hope to see you once again in the near future. Family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
10 Jun 2024 by stefan gareis, Hotel Management
Dear Geraldine, thank you so much for granting us full score! We are very happy that you enjoyed your stay and were satisfied with our services. Kind regards and we hope to see you once in the near future. Family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 17 Apr 2024
Very friendly and helpful reception counter staffs. Stefan even offered us bottled water when we were checking out for us to stay hydrated. The hotel is very near the train station and easy to wheel luggage from the train station to the hotel. The hotel is just opposite Migros and there is also a side entrance to the train station platform from there. Very convenient esp if it is raining. There is airconditioning at the hotel, so we can keep our windows closed, which are quite sound proof. The room was very clean. The only thing is there is still a half flight of steps to carry luggage from the lift to our room. Also, everything in the mini bar is not complimentary except one bottle of water but even that never got replenished. For 3 guests in the room, we were given only one small tube of hair conditioner and this was also never refilled by room service during our 4 nights stay there. Room cleaning staff also did not knock before entry and they entered while we were still in the room. Other than that, the room is well maintained and spotless The hotel doesnt provide luggage rack, so all our luggages had to be on the floor. The placement of the sink is too near the wall and shallow, leading to splashes and the tissue box below the sink to be soaked.
Comment from Hotel Management
18 Apr 2024 by stefan gareis, Hotel Management
Dear Angeline, thank you very much for informing us about your impressions during your last stay. We are happy that you enjoyed your stay and were satisfied with our services and the friendliness of our staff. We would like to apologize that housekeeping didn't knock on the door before coming in and didn't fill up your amenities. Of course we will inform them to avoid that in the future. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
2 Apr 2024 by stefan gareis, Hotel Management
Dear Michael, thank you for your kind review, we are very happy that you enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you soon again at the Continental Park. Kind regards, family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 11 Mar 2024
Loved the breakfast
Comment from Hotel Management
12 Mar 2024 by stefan gareis, Hotel Management
Dear Natalie, thank you so much for your kind review and full score! We are very happy that you enjoyed your stay and were especially happy with our breakfast buffet. We wish you all the best and hope to see you once again in the near future at the Continental Park in Luzern. Kind regards, family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 3 Mar 2024 on Hotels
Friendly staff,helpful with directions, wonderful breakfast and dinner.
Comment from Hotel Management
5 Mar 2024 by stefan gareis, Hotel Management
Dear Robert, thank you so much for your kind comment and granting us full score! We are very happy that you enjoyed your stay, liked our location and were satisfied with the friendliness of our staff and our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.
by A verified traveler
Posted 21 Oct 2023
Comment from Hotel Management
22 Oct 2023 by stefan gareis, Hotel Management
Dear Nuttanis, thank you very much for granting us full score! We are very happy that you obviously enjoyed your stay and were satisfied with our services. We wish you all the best and hope to see you once again in the near future. Kind regards, family Pedrazzetti, Hoteliers and the whole team.
