Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Cruz
Posted 22 May 2024
Perfect for me! Safe and clean area. Staff very pleasant and helpful. Close to everything. You can't go wrong here. Bargain for the price.
by A verified traveler
Posted 19 May 2024
Lovely
Comment from Hotel Management
19 May 2024 by Altstadt Hotel Krone, Hotel Management
Thank you very much for your great feedback. So nice that you had a nice stay and you are happy with our staff.Take care and all the best.
by A verified traveler
Posted 16 May 2024
Exceeded our expectations
Comment from Hotel Management
18 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We are pleased that you enjoyed your stay.
by A verified traveler
Posted 15 May 2024
Location was perfect and staff was very friendly and helpful
Comment from Hotel Management
18 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We are pleased that you enjoyed your stay.
by A verified traveler
Posted 11 May 2024
Lovely hotel and central as well with a Coop and pharmacy nearby. The reception staff were very helpful and friendly and the room was spacious and comfortable.
Comment from Hotel Management
18 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your awesome feedback. We are pleased that you enjoyed your stay.
by A verified traveler
Posted 10 May 2024
Very central and close to train station
Comment from Hotel Management
13 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We are pleased that you enjoyed your stay.
by A verified traveler
Posted 7 May 2024
Great central location, check in was easy and nice staff, rooms were a good size and the bathrooms were too.
Comment from Hotel Management
13 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your amazing feedback.We are pleased that you enjoyed your stay.Take care and thank you again.
by A verified traveler
Posted 1 May 2024
Overall, we had a great two night stay here! The hotel is located very conveniently for shopping, restaurants, and sights. One brief bit of feedback: we could’ve used more towels, especially since the shower had a leak that caused water to pool on the floor.
Comment from Hotel Management
7 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We appologize that there was a problem with the shower. We will take care and fix the problem. We are pleased that you enjoyed your stay.
by A verified traveler
Posted 29 Apr 2024
great staff good breakfast,but the room to plain and cold. is mmissing cozyness. but great location super nice receptionist,walkable,
Comment from Hotel Management
1 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We are pleased that you enjoyed your stay and our breakfast.Take care and thank you again.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
18 May 2024 by Altstadt Hotel Krone Luzern, Hotel Management
Thank you very much for your great feedback. We are pleased that you enjoyed your stay.
