Ratings based on 963 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Great Location
Comment from Hotel Management
6 May 2024 by Andreas, Hotel Management
Thank you for your feedback! We're delighted to hear that you found our hotel to have a great location. We strive to provide convenience and accessibility for our guests to explore all that the area has to offer. If you have any other comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future!Kind regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by Andreas, Hotel Management
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If your travels bring you back to Lucerne, we would love to welcome you again!Best regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 2 May 2024
Great location close to the train station and Chapel Bridge area. A little expensive, but hey, it’s a vacation!
Comment from Hotel Management
6 May 2024 by Andreas , Hotel Management
Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's convenient location. We understand that pricing can be a consideration, but we're glad you found the value worth it for your vacation experience. We strive to provide a comfortable and memorable stay for all our guests. We hope to have the opportunity to welcome you back in the future! Kind regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 1 May 2024
In the center of Lucerne , very convenient. Good breakfast.
Comment from Hotel Management
2 May 2024 by Andreas, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you found our location convenient and enjoyed our breakfast offerings. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon! Warm regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 30 Apr 2024
Very nice location, away from traffic noise.
Comment from Hotel Management
30 Apr 2024 by Andreas, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location, especially its peaceful setting away from traffic noise. Providing a tranquil environment for our guests is important to us, and we're glad that you had a pleasant experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 29 Apr 2024
Beautiful hotel.
Comment from Hotel Management
30 Apr 2024 by Andreas, Hotel Management
Thank you for the perfect rating! We're delighted that you found our hotel beautiful. We look forward to welcoming you back again soon!Warm regardsAndreas and the AMERON Luzern Team
by A verified traveler
Posted 29 Apr 2024
It was super close from the station and the area was nice to walk.
Comment from Hotel Management
30 Apr 2024 by Andreas, Hotel Management
Thank you for your feedback and for highlighting the convenience of our hotel's location. We're glad to hear that you found our location convenient and enjoyable. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back again in the future.Best regardsAndreas and the AMERON Luzern Team
by A verified traveler from Edgewater
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Andreas, Hotel Management
Thank you for your rating. If there are any specific areas you feel we can improve upon or if you have any feedback to share, please don't hesitate to let us know. We're committed to providing the best possible experience for our guests, and your input is valuable to us. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regardsAndreas and the AMERON Luzern Team
by A verified traveler from Surprise
Posted 28 Apr 2024
Outstanding
Comment from Hotel Management
28 Apr 2024 by Andreas, Hotel Management
Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Andreas, Hotel Management
Thank you for the perfect rating! We're delighted that you had a wonderful experience with us. We look forward to welcoming you back again soon!Kind regardsAndreas and the AMERON Luzern Team
