Ratings based on 155 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Totnes
Posted 1 Mar 2024
by A verified traveler
Posted 23 Feb 2024
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
by A verified traveler
Great location and nice staff.
Posted 13 Oct 2023 on HotelsGreat location midway between station and Duomo.
Very clean plus helpful staff.
by A verified traveler
Posted 11 Oct 2023
This is a very nice property in an excellent location, close to the train station.
Our room was a 2 room suite which also had a twin hide-a-bed hassett.
The €10 breakfast was a bargain.
I have certainly stayed in my fair share of hotels, this is a first class hotel.
by A verified traveler
Simple hotel
Posted 10 Sep 2023 on HotelsSimple hotel, nice people but rooms are not well insulated, it was super noisy.
by A verified traveler
Posted 6 Sep 2023
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
by A verified traveler
Posted 10 Aug 2023
Room is fantastic, but lots of stairs, fine for me but others might struggle.
Staff were amazing… like super amazing. Loved my stay here.
by A verified traveler
Posted 13 Jul 2023 on Hotels
by A verified traveler
Posted 20 Jun 2023 on Hotels
by A verified traveler
Posted 10 May 2023 on Hotels
