Ratings based on 191 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
Great service and great location!
Comment from Hotel Management
9 Jun 2024 by palazzo busdraghi, Hotel Management
Thank you for your review! We hope to welcome you again in the future!Marta & colleagues
by A verified traveler from Cochrane
Posted 5 May 2024
Great location. Very comfortable apartment. Great hot water in shower. Would stay here again.
Comment from Hotel Management
5 May 2024 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for your so kind review and the high vote! We are very happy that you enjoyed your stay in our Apartment in the very heart of the town.We would appreciate very much to meet you again,Ingrid, Marta and Angela
by A verified traveler
Super ‘old school’ residence inside the walls
Posted 21 Oct 2023 on HotelsGreat location off main dining, shopping avenue in Luca Centro. Ditch your car just inside the walls of this marvelous city and walk! Great European breakfast. Lovely, helpful hosts. Highly recommend.
Comment from Hotel Management
23 Oct 2023 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for the nice review!Marta & colleagues
by A verified traveler
Posted 23 Sep 2023
This property was right in the heart of Lucca and it was eady to walk to all shopping and dining. The historic location was well kept and the general manager was a lovely host and she prepared a wonderful breakfast that she baked. The parking is a little hard to navigate to due to construction on a road, I recommend not driving into the walled city of Lucca, get a ride there if possible.
Comment from Hotel Management
24 Sep 2023 by palazzo busdraghi, Hotel Management
thank you so much for the nice and kind review!we hope to welcome you again!Marta & colleagues
by A verified traveler
Posted 22 Sep 2023 on Travelocity
Comment from Hotel Management
17 Oct 2023 by palazzo busdraghi, Hotel Management
We thank you so much for the good rating!Marta & colleagues
by A verified traveler
Posted 24 Aug 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by A Palazzo Busdraghi, Residenza d'Epoca, Hotel Management
Thank you so much for your so kind review and the high vote!We are very glad that you had an enjoyable stay and hope to have you again our guest in the future,Ingrid, Marta, Victoria and Angela
by A verified traveler
My stay in Lucca, Italy
Posted 22 Aug 2023 on HotelsThe stay here was amazing. The staff here is what made the difference as they were very friendly and helpful. I particularly enjoyed the morning breakfast and many assortments of local foods. When I return to Lucca I will try to stay here again. Thanks you for making my stay better.
Comment from Hotel Management
23 Aug 2023 by Palazzo Busdraghi, Hotel Management
We thank you so much for such a mervellous review,and hope to welcome you again!Marta & colleagues
by A verified traveler
Amazing hotel
Posted 19 Aug 2023 on HotelsAmazing place with lots of history. Owner was extremely friendly and helpful. The hotel's parking was a little bit difficult to find but the owner explains it very well.
Comment from Hotel Management
19 Aug 2023 by Palazzo Busdraghi, Hotel Management
thank you for such a nice review!Marta & colleagues
by A verified traveler
Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Palazzo Busdraghi, Hotel Management
Thank you so much for your kind review and the high vote!We are very happy that you had a fine and enjoyable stay with us and hope to have you again our guests once in the future,Ingrid, Marta, Victoria and Angela
by A verified traveler
Posted 2 Jul 2023
In general in line with expectation.
Comment from Hotel Management
3 Jul 2023 by Palazzo Busdraghi, Hotel Management
Thank you so much for the good rating and review!Marta & colleagues
