Ratings based on 604 Verified Reviews

3.9 out of 5
79% of guests recommend
4.3 Room cleanliness
3.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 May 2024
Alles war gut
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023
3 out of 5
by A verified traveler

Poor experience

Posted 3 Aug 2022 on Hotels
The Check in was a bit confusing that you have to go to another building, and we chose a room with sofa bed specifically because we have a kid, but there was no bed lining for the sofa bed, so we had to call the reception to get it fixed. We stayed for two nights though they didn’t clean our room or empty the trash or exchange our towels at all even we did follow the instructions to throw them on the floor. We tried to call reception again to get some new towels, though give up after couldn’t reach them after couple of calls. Also in general we probably got the worst room, ground floor, right next to the smoking area and the big road, and the weather was so hot we had to leave the window open.
5 out of 5
by A verified traveler

Good for a business stop over

Posted 2 Feb 2022 on Hotels
Good hotel to stop overnight for business. The room was clean and had everything I needed. Shower was great, bed comfy I was driving a large van so it was very useful that I could park easily
5 out of 5
by A verified traveler

Top choice if you need to sleep over

Posted 2 Nov 2021 on Hotels
Nice hotel, great value for the money. If you need a place to spend the nigh and do not need a restaurant or other services, this place will be the best choice. Clean, renovated and nice rooms with lovely and cool bathroom, big screen tv and good beds.
4 out of 5
by A verified traveler

Simple, modern, but very compact, off-city-centre

Posted 13 Sep 2021 on Hotels
Modern, clean and adequately equipped, but very compact room. My room was facing the back of the building so it was rather quiet. Check-in takes place in nearby Vier jahreszeiten hotel, less than a minute away. Location is quite off-centre, perhaps 15+min walk from the train station, but two local bus stops are nearby if needed. Overall, the accommodation standard was absolutely sufficient for me - if you don't mind the location, this is a much more reasonably priced option compared to hotels in the centre.
1 out of 5
by A verified traveler

Posted 16 May 2021 on Orbitz
zero customer service no help at all
Comment from Hotel Management
3 Jun 2021 by Janine Köbel, Hotel Management
Dear Customer, thank you for your feedback. We will discuss your feedback with our head of departments.
4 out of 5
by A verified traveler

Great room but bad location and no ventilation

Posted 30 Aug 2020 on Hotels
4 out of 5
by A verified traveler

Posted 2 Aug 2020 on Hotels
Comment from Hotel Management
5 Aug 2020 by Viva Hotel, Isabell , Hotel Management
Dear Luis, we are glad that you enjoyed your stay and hope to see you again very soon. Lieber Luis, wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2020 on Hotels
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