Ratings based on 539 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I have previously stayed at these chain of hotels and never had any issues. Only issues I had was the road noise at night and also the tile in room was stained black and seemed dirty,
by A verified traveler
Posted 19 May 2024
Front desk person nice. Ok breakfast. No meat but overall good. Very good bed. Clean
Comment from Hotel Management
20 May 2024 by Home 2 Suites , Hotel Management
Thank you for the good review we are glad we were able to provide you with a nice stay. We look forward to seeing you again on your next trip to Lubbock.
by A verified traveler
Posted 19 May 2024
No
Comment from Hotel Management
20 May 2024 by Home 2 Suites , Hotel Management
Thank you.
by A verified traveler
Posted 18 May 2024
Made everything quick and easy. friendly staff
Comment from Hotel Management
20 May 2024 by Home 2 Suites , Hotel Management
Thank you for the feedback and 5 out of 5 score we are glad we were able to make everything quick and easy for you. We look forward to seeing you again on your next trip to Lubbock.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Home 2 Suites , Hotel Management
Thank you for taking the survey.
by A verified traveler from Mason
Posted 12 May 2024
We greatly appreciate the convenience and cleanliness of the Hilton property. We also like the extra kitchen/living area as well as bedroom.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Karon,It was such a pleasure to welcome you to Home2 Suites by Hilton Lubbock! We work hard to meet expectations like yours, and we’re happy to hear our well-appointed suites and high standards of cleanliness hit the mark for you. Thank you for your perfect rating, and we hope you return soon!
by A verified traveler
Posted 11 May 2024
Staff was excellent. Safe and quiet and next to grocery stores and places to eat.
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Nicole,Thank you for choosing Home2 Suites by Hilton Lubbock to host you during your stay. Our team will be delighted to hear your appreciation for their attentive service, and we're glad we were able to provide you with a peaceful and comfortable place to sleep. Thank you for your review, and we hope to welcome you back soon.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
15 May 2024 by Home 2 Suites , Hotel Management
Thank you Gary for the 5 out of 5 rating. We look forward to seeing you again on your next trip to Lubbock.
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
9 May 2024 by Home 2 Suites , Hotel Management
Thank you for taking the time to do our survey. We look forward to seeing you on your next visit Lubbock.
by A verified traveler from Escondido
Posted 13 Apr 2024
Beautiful, clean and comfortable bed. The kitchen is well equipped. We had a comfortable stay overnight on our way to Dallas.
Comment from Hotel Management
15 Apr 2024 by Home 2 Suites , Hotel Management
Thank you for the wonderful review. We are glad we were able to make your stay a enjoyable one as you were passing through Lubbock.
