Ratings based on 1,007 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Athens
Posted 20 May 2024
Have stayed here numerous times over past few years, while son attended Texas Tech. Good location
by A verified traveler
Posted 18 May 2024
Very please with the stay. Clean and the staffs are nice. My major concern was cleanliness; the bed linens, towels, and the room are all cleaned. Highly recommend.
by A verified traveler
Posted 17 May 2024
Best stay in Lubbock so far
by A verified traveler
Posted 14 May 2024
Very friendly, very clean, very quiet, great price
Comment from Hotel Management
15 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the great comments. I am so happy that you found friendly staff service, clean room, and a quiet stay. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.
by A verified traveler from flower mound
Posted 14 May 2024
Good
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear MARISOL,Thank you for your nice feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality. We are quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center
by A verified traveler
Posted 11 May 2024
It was roomy andc good price. Didn't like the deposit fees, they need to be noted on their site.
Comment from Hotel Management
14 May 2024 by Hotel Manager, Hotel Management
Dear Annabelle,Thank you for your kind feedback. We're glad to hear that you found our accommodations spacious and reasonably priced. We apologize for any inconvenience caused by the lack of clarity regarding deposit fees on our website. We will take steps to ensure that such information is communicated to our guests in the future. We hope to have the opportunity to welcome you back for a more seamless experience.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center
by A verified traveler
Posted 10 May 2024
The staff was nice, but the property was average. The room was satisfactory, but again, average. There is no carpet in the rooms, and it felt odd to walk on the floor barefoot. The TV remote didn't work, and when we put something in the frig, water pooled on the floor in front. The bathroom seemed dirty in the corners. The air conditioner was noisy and went on and off all night. The breakfast was fine. All in all, it was a place for a bed, a shower, and a meal, but nothing fancy.
Comment from Hotel Management
11 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for providing the review. It's nice to see that the staff service was good. However, we apologize that we let you down due to cleanliness and maintenance issues. You can be sure that we're always working to be the highest-rated hotel in the area. We guarantee that your next visit will be awesome. Please give us an opportunity to serve you.Sincerely,Hotel Manager.
by A verified traveler
Posted 8 May 2024
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Comment from Hotel Management
9 May 2024 by Hotel Manager., Hotel Management
Dear Melissa,Thank you for the review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 6 May 2024
Hotel was nice. Very large rooms.
Comment from Hotel Management
7 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. It's a great pleasure to see that you found comfortable rooms and had a good experience. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by Hotel Manager., Hotel Management
Dear Steve,Thank you for the feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.
