Ratings based on 297 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Excellent facilities, very friendly and helpful staff. Room beautiful
Comment from Hotel Management
20 May 2024 by Coach House Team, Hotel Management
Thank you for your review Corlina. We are delighted that you enjoyed your stay and we hope to welcome you back to the Coach House soon!
by A verified traveler
Posted 14 May 2024
We only stayed one night, the staff are wonderful, friendly, helpful and knowledgeable. The room and large and had everything we needed. We ate in the restaurant and the food was delicious and really good value for money. The breakfast was just as good. I wouldn’t hesitate to stay here again.
Comment from Hotel Management
15 May 2024 by Coach House Team, Hotel Management
Thank you for your lovely review Gaynor. We are delighted that you enjoyed your stay at The Coach House Suffolk and we look forward to welcoming you back again soon!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
11 May 2024 by Coach House Team, Hotel Management
We are glad you enjoyed your stay James!
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
22 Apr 2024 by The Coach House team., Hotel Management
Hello Michael, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.
by A verified traveler
Posted 25 Mar 2024
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Comment from Hotel Management
22 Apr 2024 by The Coach House team., Hotel Management
Hello Denise, Thank you for staying with us and for the great review. We hope to welcome you again soon. Best wishes, the Coach House team.
by A verified traveler
Posted 16 Mar 2024
The staff was very welcoming
Comment from Hotel Management
22 Apr 2024 by The Coach House team., Hotel Management
Hello Martha, Thank you for staying with us and for the great review - much appreciated. We hope to welcome you again soon. Best wishes, the Coach House team.
by A verified traveler
Posted 14 Mar 2024
Staff made a positive effort to make us feel at home.Food excellent.Would go back with no hesitation when in area.
Comment from Hotel Management
22 Apr 2024 by The Coach House team., Hotel Management
Hello Richard, Thank you for staying with us and for the great review - much appreciated. We hope to see you again when you are next visiting the area. Best wishes, the Coach House team.
by A verified traveler
Posted 1 Mar 2024
An excellent two night stay. Room and hotel spotlessly clean. Beds comfortable. Staff were very friendly and went the extra mile to make our stay amazing. We did find there are no usb plugs in the room and an adapter had to be used. Also the plugs at the bedside were hidden behind the furniture.
Comment from Hotel Management
22 Apr 2024 by The Coach House team., Hotel Management
Hello Valerie, Thank you for staying with us. We really appreciate your kind review and feedback which we will share with the team. We hope to welcome you again soon. Best wishes, the Coach House team.
by A verified traveler
Posted 26 Feb 2024
Arrived for check in and the man sorry didnt get his name was very friendly and showed us to our room then later i went down to reception as our bathroom heater was not working and the bathroom was to cold for me. He went out of his way and found us a heated to put into the bathroom to warm it up so we could then shower. Breakfast was very nice the only thing that let it down was the sausage it was not very good quality.
Comment from Hotel Management
29 Feb 2024 by The Coach House team., Hotel Management
Hello Gary, Thank you for staying with us and for the great review - much appreciated. We are pleased to hear you enjoyed your stay and we hope to welcome you again soon. Best wishes, the Coach House team.
by A verified traveler
Posted 18 Feb 2024 on Hotels
This is my 3rd time of staying at this hotel, honestly everyone is so lovely, friendly and kind. The rooms are so clean
Comment from Hotel Management
29 Feb 2024 by The Coach House team., Hotel Management
Hello Tiffany, Thank you so much for staying with us again and for the great review - we really appreciate your kind words which we will share with the team. We hope to see you again soon. Best wishes, the Coach House team.
