Ratings based on 128 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Hotel Excelsior, Hotel Management
Dear Mr. Darko,We appreciate the time you took to rate your stay at Hotel Excelsior.until your next visit, kind regards,Hotel Excelsior Team
by A verified traveler
Wspaniały hotel
Posted 4 Aug 2023 on HotelsWspaniały hotel, piękna okolica, bardzo dobre jedzenie, przystępne ceny drinków do kolacji (piwo 0,5l 4 euro), wspaniałe widoki z hotelu, można snorkować z maską :) w sobotę był live music
Comment from Hotel Management
11 Aug 2023 by Hotel Excelsior , Hotel Management
Dear Mr. Konrad,We are glad to hear that you have spent a lovely vacation at Hotel Excelsior, Lovran and that you have enjoyed our services since you have given us the best score. We really appreciate that and wish to see you soon again.Kind regards,Hotel Excelsior Team
by A verified traveler
Posted 3 Jul 2023
Very kind and helpfull stuff in Reception, Bar and Wellness
Comment from Hotel Management
13 Jul 2023 by Hotel Excelsior , Hotel Management
Dear Mrs. Klara,Your opinion matters. Thank you for the compliments for our team members at the Reception, Bar & Wellness. We hope there will be a chance to welcome you again with us.Best regards,Hotel Excelsior Team
by A verified traveler
Posted 10 Aug 2021 on Ebookers
The elevator was extremely slow
Comment from Hotel Management
20 Aug 2021 by Hotel Excelsior, Hotel Management
Thank you for being a guest of the Excelsior Hotel. We are glad that you shared with us the impressions of your stay at the Hotel Excelsiora. We are sorry for the elevator, we have several elevators in the hotel, but in certain parts of the day when most guests are in the hotel, one has to wait so it can be frustrating, we understand you and for that we are very sorry.
We hope to have the opportunity to host you some more time.
Ozren Tomac
Hotel Manager
by A verified traveler
Super hotel s perfektnou vybavou hned pri mori
Posted 21 Jun 2021 on HotelsHotel Excelsior mal vybornu polohu, hned pri mori so sukromnou plazou pre hotelovych hosti. Ubytovanie a cistota izby bola vynikajuca. Voda v mori sice bola este trochu studena, ale velkou vyhodou je interny bazen s vyhrievanou morskou slanou vodou. Vynikajuci je aj wellness. Skoda ze este nefungoval externy bazen, ktory prave rekonstruovali.
Strava bola vynikajuca s dostatocne velkym vyberom. Vyborne boli aj volnocasove aktivity v hoteli - stolny tenis, biliard a rucny futbal.
Comment from Hotel Management
29 Jun 2021 by Hotel Excelsior, Hotel Management
Dear Mr. Lubomir,
Thank you for your feedback, you have put a big smile on our face. Our team works hard to continuously improve our services and it is always a reward when our guests have an amazing experience. We love knowing you like your stay with us.
Thank you so much for your loyalty.
Kind regards,
Ozren Tomac
Hotel Manager
by A verified traveler from Canberra, AUS
Posted 21 Aug 2019 on Wotif
Great location and love the amenities, we enjoyed the indoor swimming on really hot afternoons with our kids. The children’s club is also a main reason for our return each year. They kids club staff are multi lingual and put in an amazing effort and our kids love being there. I personally enjoyed the odd game or competition held between guests. Thank you Remi kids club for making our holidays great.
by A verified traveler
Posted 10 Aug 2019
Amenities are great and staff was very kind and helpful. The property, however, is not brand new. Things were all well maintained and working, so no issues to report.
by A verified traveler from Zagreb, Croatia
Posted 25 Jun 2019
Location of the property is fantastic, close to the beach and beautiful Lungomare walkway as well as lovely town center, shops and restaurants. Unfortunately, beaches in Lovran are terrible so we had to drive to Medveja every day.
Although hotel is old and built in communist style, it's interior is refurbished and it's actually very nice and modern which couldn't be said for the exterior, especially the pool. There is a lot of other amenities, we especially liked kids play area and the girl working there - she was very enthusiastic, just perfect with kids.
Rooms are nice, spacious, clean and modern. Bathroom and balcony were not refurbished to the same standard unfortunately.
Restaurant is very nice and spacious with large selection of food for breakfast and dinner. Food quality is satisfying, but could be better.
Staff is very polite and hard working and did everything possible to make our stay enjoyable.
We didn't use their parking because I read bad reviews about it, but there is a lot of free parking near the hotel so it wasn't a problem at all.
We had a lovely stay for more than a reasonable price, definitely recommendable.
by A verified traveler from The Netherlands
Posted 12 May 2019
Can only judge for early May
Friendly staff very informative, good service.
Clean room and bathroom, balcony had no bird droppings.
Twin beds were sturdy but a bit narrow. Arms fall over the edge while sleeping.
Dinner and breakfast buffet plenty of food, different dishes very good and delicious.
Lovely music in the evening for dancing and listening.
by A verified traveler
Lovran in May
Posted 9 May 2019 on HotelsWent early season so hotel was lovely and quiet. Had the indoor pool mainly to ourselves, the spa treatments where very good, although the steam room was out of order, which was a shame. Weather for May was a little changeable but the surrounding area was beautiful and the view from the hotel was amazing.
