Ratings based on 964 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 13 Jun 2024
by A verified traveler
Posted 13 Jun 2024
Bathroom. No safety rails. No towels bar at sink
Child size toilet, light above mirror was dim, limited breakfast items,
Comment from Hotel Management
14 Jun 2024 by Guest Relation Management, Hotel Management
Hi Louise,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, and we are actively working to address these concerns to ensure that our future guests have a better experience. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.
by A verified traveler
Posted 9 Jun 2024
Room had bed bugs!!!!!
Comment from Hotel Management
10 Jun 2024 by Guest Relation Management, Hotel Management
Hi Kiley,Ensuring the comfort and safety of our guests is our utmost priority, and we take reports of pests very seriously. Rest assured, we will take immediate action to address this issue, including conducting a thorough inspection and treatment of the affected room, as well as implementing additional preventative measures throughout the property. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Guest Relation Management, Hotel Management
Hi Mancie,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 8 Jun 2024
Thank for the quiet time
Comment from Hotel Management
10 Jun 2024 by Guest Relation Management, Hotel Management
Hi Mancie,I'm pleased to hear that you appreciated the tranquility during your time with us. Our goal is to provide a relaxing and comfortable environment for all our guests. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Guest Relation Management, Hotel Management
Hi Tung,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Guest Relation Management, Hotel Management
Hi Scott,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
