Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Staff was friendly and welcoming the breakfasts excellent and pleantyfull
Comment from Hotel Management
24 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
We're delighted you had an excellent stay at the Wingate by Wyndham Loveland. Thank you for your recommendations, and we look forward to welcoming you again the next time you are in our area!
by A verified traveler
Posted 20 Jun 2024
It was great
Comment from Hotel Management
21 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
Thank you so much for your awesome review! We look forward to welcoming you back again soon.
by A verified traveler
Posted 20 Jun 2024
The room was adequate and new enough I would have thought better. Toilet seat was broken, empty shampoo and body wash, junk under the chair. The elevator was broken leaving only one at the other end and it was always occupied. The worst was the dogs. Three small barking dogs and super long leash in the hall. Several big dogs downstairs. Not worth the $400 I spent.
Comment from Hotel Management
21 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 17 Jun 2024
The receptionist was the most polite front desk clerk at any hotel I have stayed at. Thank you for the great experience.
Comment from Hotel Management
18 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!
by A verified traveler
Posted 15 Jun 2024
We were shocked to be woken up before 4am by a horrible racket with the ice machine. When we inquired about it the guy apologized and said he had to work on it before the breakfast wish!!! I was traveling with my 90 year old mom, my 65 year old sister and an 8 year old. This was not acceptable and it would be nice if a refund was issued. It was very unprofessional and we had been on the road over 11 hours and still had 6 more to go and we needed sleep.
Comment from Hotel Management
15 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
We are committed to providing each and every customer with a positive experience and are proud of our track record. However, it does seem that we failed to meet your expectations. We apologize for the issues you experienced and we hope you will give us another try in the future.
by A verified traveler
Posted 14 Jun 2024
The only thing we liked was the young lady who was at the front desk checking us in on Wednesday. From there on it was HELL!! We were moved from our room, as we had no hair dryer, no internet, etc.. The second room was a little better, but not stellar, as we heard the air conditioner go on and off all night. One of the three containers in the bathroom (soap) was on the ground (needs fixing). Limited towels. On thursday we had breakfast at 8:30 and the place looked like a dump with trash; the tables were dirty, etc.. On Thursday our room was not cleaned at all, as it was not cleaned at all for the three day periiod. We had no hair dryer which was supposed to be delivered Wednesday, but it was in our bathroom Thursday evening, but the room remained dirty and not cleaned ever. The one breakfast that we tried was horrendous to say the least. My wife had an orange as that was all she could bare. The coffee was ok, but that was it. We did not eat on Friday morning. This was our WORST ever stay at a hotel. There was plenty of staff as we saw that they were all in the dining area, the entire time we had the Thursday breakfast. The pictures online are deceiving. We will never, ever use that hotel again. We feel for your clients!!
Comment from Hotel Management
15 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
by A verified traveler from Columbus
Posted 14 Jun 2024
Close to interstate I-25, lots of dining options nearby. A minor deficiency- there was no body lotion provided and also, the body soap was empty. Otherwise , this was a good place to stay with good breakfast.
Comment from Hotel Management
14 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
Thank you for taking the time to share your feedback with us. We look forward to your return.
by A verified traveler
Posted 11 Jun 2024
Stayed here before and the view of the mountains was wonderful now it is gone.
Breakfast was fair, not enough for the number people saying there. Cleanliness was fair, only one elevator worked, so not as nice as before.
Will check back again but may not stay there.
It is convient to the things we wanted to do
Comment from Hotel Management
11 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
Thank you for sharing your experience with us. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.
by A verified traveler
Posted 9 Jun 2024
Very nice
Comment from Hotel Management
10 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
Thank you for your recent stay at the Wingate by Wyndham Loveland. We appreciate you taking the time to post your review, as we truly value our guests' comments and opinions. And we look forward to welcoming you back again in the near future.
by A verified traveler
Posted 5 Jun 2024
It's always something when I stay here. This time the elevator is out and the hot tub is broken.
The front desk staff is very friendly.
Comment from Hotel Management
6 Jun 2024 by Wingate by Wyndham Loveland/Johnstown, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
