Ratings based on 754 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Poor customer service
Comment from Hotel Management
1 May 2024 by HOtel, Hotel Management
We are sorry that you feel our service did not meet your standards
by A verified traveler
Posted 19 Apr 2024
Very clean… the pool was a great temp! We will stay here whenever we’re in Loveland/Ft Collins from now on. No complaints at all!
Comment from Hotel Management
19 Apr 2024 by KT, Hotel Management
Thank you for your review. We hope to welcome you back soon!
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
10 May 2024 by KT, Hotel Management
Thank you for your review! We hope to see you again soon!
by A verified traveler
Posted 25 Feb 2024
The outside is very nice, but the inside is old and tired. The bathroom sink leaks and the pipes rattle.
Comment from Hotel Management
19 Apr 2024 by KT, Hotel Management
Thank you for your review
by A verified traveler
Posted 11 Feb 2024
BEDS WERE TOO HARD.
by A verified traveler
Posted 6 Feb 2024
nice
by A verified traveler
Posted 4 Feb 2024
Comment from Hotel Management
19 Apr 2024 by KT, Hotel Management
Thank you for your review
by A verified traveler
Posted 21 Jan 2024 on Hotels
Stayed four days was unable to use pool and hot tub it was posted they were cleaning it it does not take four days , Air conditioning would work some times could not even run the fan.
Comment from Hotel Management
22 Jan 2024 by KT, Hotel Management
Thank you for your review. We will take your comments to our staff .
by A verified traveler
Convenient location
Posted 2 Jan 2024 on HotelsThe carpet had stains and the bath vanity underneath was super dusty. Other than that it was fine. There was a parking fee which I felt is absolutely ridiculous when there’s a parking lot designated for the hotel. Not like it was shared with another business.
Comment from Hotel Management
22 Jan 2024 by KT, Hotel Management
Thank you for your review.
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
22 Jan 2024 by KT, Hotel Management
Thank you for your review .
