Ratings based on 130 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Stunning location! Had a room with our own pool! That was so worth the splurge for our little one!
Great views and well kept property.
by A verified traveler
Posted 6 Jun 2024
My room was not good , they did not respond for upgrade
by A verified traveler
Posted 29 Aug 2023 on Hotels
by A verified traveler
Posted 26 Aug 2023
Amazing stay with a private pool in our room! Kind staff and excellent facilities! I would love to stay again to this property!
by A verified traveler
Posted 31 Jul 2023
Absolutely beautiful location.
by A verified traveler
Posted 28 Jul 2023 on Hotels
by A verified traveler
Posted 16 Jul 2023
As advertised. The property can get really crowded since it’s huge so getting a sunbed or seated at the restaurants can get tricky.
Nothing to do around, you need a car to Loutraki or elsewhere.
by A verified traveler
Posted 29 Jun 2023
A very relaxed vibe - the Wyndham part of the hotel was well app- the alpine feel to the premises was great and a good deep pool and some great places to swim in the sea - a great spot
by A verified traveler
Major issues with hotel and management
Posted 21 Jun 2023 on HotelsThe biggest problem was the lack of security, violation of privacy and how the hotel handled the situation. The sliding door did not lock and then the hotel staff disregarded the do not disturb sign on the door and entered my room anyway. The management’s response was they needed to meet in person at 7p at night and when I asked if it could be resolved by phone, they said they would get back to me. That was 72 hrs ago and I haven’t heard back. No one from management has even apologized.
The condition of the room was vastly different from the remodeled 5 star hotel with a list of amenities described on this site.
Additionally, the standard amenities that were listed as being included were not ( i.e. hair dryer, iron, ironing board, etc.)
Comment from Hotel Management
22 Jun 2023 by Guest service Wyndham Loutraki Poseidon Resort, Hotel Management
Thank you for taking the time to post your review.We are sorry to hear that you were not satisfied with our hotel facilities and services during your stay. Please note that we take all guest reviews very seriously, both positive and negative, and through them we are able to seek knowledge and growth to better serve our guests. This was exactly the reason why our Guest Service Manager tried to reach you. Like you said, you spoke, and he asked you if you could meet him, but your answer was:" I dont want to meet you, and i dont want to speak to you. I dont want to pay a cent." By doing this, you denied him the right to further communicate with you, and to try to help.Upon your room check in you reported in our front office the issue with the balcony door, malfunction and our maintenance staff fixed the issue immediately.We investigated your claim that we breached the security of your room, and we would like to inform you that our housekeeping staff didnt find a " do not disturb" sign attached to the handle of your room, so they proceeded with cleaning.Amenities such as iron and ironing board are available on demand as we are a resort rather than a city hotel and we provided to you when you requested. We apologize that the portable hairdryer was missing but again upon reporting it we acted immediately.We would also like to mention that the room that you stayed in has been renovated recently. It is in the same state as presented on our site and brochures.Again, thank you for your feedback, and we hope we will have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory.Best regards,
by A verified traveler
Posted 21 Jul 2022 on Hotels
Overpriced not in good condition. Common areas are ok. Lots of things not working in the room.
