Ratings based on 324 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Room was more spacious than expected.
by A verified traveler
Posted 15 Aug 2023 on Hotels
by A verified traveler
Posted 11 Aug 2023
I like that it’s so closed to the Basilica. The room layout is so awkward. It’s hot.
by A verified traveler
Excellent
Posted 5 Aug 2023 on HotelsExcellent. Great service.
Comment from Hotel Management
19 Sep 2023 by La Direction, Hotel Management
Hello !!Thanks for sharing!Thanks so much for your lovely message!Hope to see you again very soon in our hotel !yoursThe management
by A verified traveler
Posted 30 Jun 2023 on Hotels
by A verified traveler
Posted 26 Jun 2023
This hotel is located on a small hill but there's a lift available, really close to Lourdes Sanctuary. Please be sure than you'll have a scheduled transport in advance because is not so easy to find it. Not a lot far from train station and you can walk it if necessary...if you're a healthy person. Nice place.
by A verified traveler
Posted 28 Aug 2022
The hotel has the hardest beds I’ve ever slept on. My husband and I were aching from the hard beds
by A verified traveler
Posted 25 Jun 2022
Excellent customer service, the staff is great, very personal and attentive
by A verified traveler
Posted 4 Jun 2022
Spacious clean accommodation. Friendly staff. Had a lovely stay
by A verified traveler
Posted 21 Aug 2020
The hotel is reasonably priced and close to the restaurants, but it's in need to basic cleanliness, partclalry the visibly dirty carpet in the stairwell. I also found the bedding itchy on my skin.
