Ratings based on 244 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
2 Jun 2024 by Sofia De Leon - La reception, Hotel Management
Merci beaucoup pour votre évaluation.Nous sommes heureux de vous accueillir à nouveau dans notre hôtel.
by A verified traveler
Posted 17 May 2024
Great location. Food at restaurant in the hotel was mediocre and had a fixed menu which we were not aware of, likely due to our minimal ability with French.
Comment from Hotel Management
2 Jun 2024 by Grand Hôtel Gallia & Londres, Hotel Management
Dear Kevin, We are sorry to hear that you did not enjoy your dining experience with us. We take pride in our menu and apologize for falling short in this area. We will be reviewing our menu to ensure that our restaurant meets the highest standards. Your feedback is important to us and we appreciate the opportunity to improve.Sincerely,Grand Hôtel Gallia & Londres
by A verified traveler from Sylmar
Posted 22 Apr 2024
The staff were very attentive and made the check in and check out process super easy. The hotel location was perfect and exceeded our needs.
Comment from Hotel Management
10 May 2024 by Reception, Hotel Management
Dear Mrs Diaz,We are delighted to receive your review about your stay at the Grand Hôtel Gallia & Londres Nuxe Spa ****.We are really pleased to see that your stay was as you wished and that its location was a strong point for you. We would also like to thank you for your kind comments regarding the welcome you received from our teams.Your feedback rewards our teams for their daily work during this season.We hope to have the pleasure of seeing you again soon in our establishment.Reception.
by A verified traveler
Posted 11 Apr 2024
Love this hotel, will be back.
Comment from Hotel Management
15 Apr 2024 by The Reception, Hotel Management
Dear Mr Shen,We thank you very much for taking the time to share your experience with us.We are really glad to see that this stay among us lived up to your expectations. Your review rewards our teams for their daily work and help to motivate them for this new season 2024.We look forward to welcoming you another time in Grand Hôtel Gallia & Londres Nuxe Spa ****.The Reception.
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
10 May 2024 by Reception, Hotel Management
Dear Mr Invankovic,We thank you very much for taking the time to share your past experience in our establishment.We are delighted to see that you are totally satisfied with your stay with us.It is important for us to know that our customers are satisfied, which is why we would like to thank you for your review.We look forward to welcoming you back to the Grand Hôtel Gallia & Londres Nuxe Spa ****.Reception.
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
8 Mar 2024 by The Reception, Hotel Management
Dear Mr Hughes,We thank you very much for taking the time to leave us a rating.We are glad to read that your stay among us lived up to your expectations.We look forward to welcoming you another time in the future.The Reception.
by A verified traveler
Posted 13 Feb 2024
The hotel is very nice and clean. The location is very convenient since it’s very close to the church/grotto, restaurants and shopping center. The staffs are accomodating. We greatly appreciate Antonio at the front desk for his warm smile and friendly attitude.
Comment from Hotel Management
13 Feb 2024 by The Reception, Hotel Management
Dear Mrs Cunanan,We thank you very much for taking the time to leave us this review.We are delighted to see that your stay lived up to your expectations.Your comments motivate all our teams for this new season and to continue to offer you the best possible service.We look forward to welcoming you another time in Grand Hôtel Gallia & Londres **** Nuxe Spa.Best regards,The Reception.
by A verified traveler from Beaconsfield
Posted 7 Nov 2023
Comment from Hotel Management
12 Nov 2023 by The Reception, Hotel Management
Dear Sir,We thank you very much for taking the time to leave us a review.We are glad to see that you enjoyed your stay in our establishment.We hope to have the pleasure to welcome you another time in the future.The Reception.
by A verified traveler
Posted 6 Nov 2023
It is excelent hotel and nice crew. It is convenient location.
Comment from Hotel Management
12 Nov 2023 by The Reception, Hotel Management
Dear Madam,We thank you very much for taking the time to share this commentary.We are delighted to learn that you enjoyed your stay in our establishment and that our team and our lcoation lived up to your expectations. This review motivates our teams on a daily basis.We look forward to welcoming you another time in the future.The Reception.
by A verified traveler
Posted 1 Nov 2023
Best location even though the room is small but very clean
Comment from Hotel Management
15 Nov 2023 by The Reception, Hotel Management
Dear Mr Hong Van,We thank you very much for taking the time to share your opinion with us.We are glad to read that you enjoyed your stay in our establishment and particulary our location.We also inform you that during your stay, if you have any request regarding your room, the reception team would be delighted to help you.We look forward to welcoming you again in the future.The Reception.
