Ratings based on 155 Verified Reviews
1.9 Room cleanliness
2.5 Service & staff
2.1 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Holes in the wall. Filthy, bugs. I left and slept in my car.
Comment from Hotel Management
31 May 2024 by Hotel Manager , Hotel Management
Dear Levi,We are deeply sorry for the unfavorable conditions you encountered. This is far from the experience we strive to provide. Your feedback is being taken very seriously, and we are addressing these issues immediately. We apologize for any distress caused and appreciate your honesty.Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Hotel Manager , Hotel Management
Dear Steven,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
The property was poorly maintained.
Comment from Hotel Management
27 May 2024 by Hotel Manager , Hotel Management
Dear Luke,We appreciate your feedback and apologize for any inconvenience caused by the property's maintenance issues. We'll address these concerns promptly to enhance the overall experience for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 23 May 2024
This is the worse place I have ever seen in my life… the was bugs everywhere, and the app said free breakfast, and swimming pool. There was men outside partying, and was yelling things at me when I walked to the office.
Comment from Hotel Management
24 May 2024 by Hotel Manager , Hotel Management
Dear Mary,We apologize for the extremely disappointing experience you had during your stay. The presence of bugs and disruptive behavior from other guests are unacceptable and do not reflect the standards we strive to maintain. We take cleanliness, safety, and guest comfort seriously, and we regret that we failed to meet these expectations during your visit. Your feedback will be addressed with our team to ensure improvements are made. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Hotel Manager, Hotel Management
Dear Camille,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
by A verified traveler
Posted 17 May 2024
Don't never stay here
Comment from Hotel Management
22 May 2024 by Hotel Manager , Hotel Management
Dear Camille,We strive to deliver the highest level of service to all our guests, and we deeply regret that your experience did not meet your expectations. Your feedback is invaluable to us, and we would greatly appreciate the chance to learn more about the specifics of your experience, which is essential for us to identify our shortcomings. With this in mind, we kindly ask you to contact us to discuss and resolve these issues, ultimately improving our services. We hope you will reconsider and give us another opportunity to serve you.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
Got ripped off for the day, and the kidding part about it they did it while I was at work. They are as bad as the roach infestation there.
Comment from Hotel Management
19 May 2024 by Hotel Manager , Hotel Management
Dear Keda,We're deeply sorry to hear about your experience. Please know that this falls short of our standards, and we take your concerns seriously. We'll investigate this matter promptly to ensure such incidents are addressed and prevented in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 May 2024
I got ripped off. I changed rooms the night before because they didn't have a air conditioner that ran properly and roaches galore, then they had the nerve to charge me double. I went to pay the next morning the called the police on my boyfriend because we demanded an explanation. By the way we have all the reciepts
Comment from Hotel Management
19 May 2024 by Hotel Manager , Hotel Management
Dear Keda,We're sincerely sorry for the inconvenience and frustration you experienced. We'll investigate this matter thoroughly and work to rectify the situation promptly.Sincerely, Hotel Manager
by A verified traveler
Posted 11 May 2024
Needs to be updated
Comment from Hotel Management
11 May 2024 by Hotel Manager , Hotel Management
Dear Freddie,Thank you for your feedback. We apologize for any inconvenience caused by the outdated features of our establishment. Rest assured; we are continually working to improve our facilities to provide a more enjoyable experience for our guests. Your input is valuable to us, and we will take your comments into consideration as we plan for future updates. We appreciate your patronage and hope to welcome you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by Hotel Manager , Hotel Management
Dear Jada,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager
