Ratings based on 805 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Not sure when we will be back in the area, but when that happens, we’ll stay here.
5 out of 5
by A verified traveler

Posted 12 Jun 2024
We enjoyed our stay as a family of 4. At first we were given a 2 queen room, but I had requested a studio suite. Thomas at the front desk was able to accommodate and switched us with no hesitation. Thank you!
5 out of 5
by A verified traveler

Posted 10 Jun 2024
I really enjoyed my stay
5 out of 5
by A verified traveler

Posted 7 Jun 2024
This hotel had the best water pressure in the shower than any other hotel I have stayed at. The bed was also very comfortable.
5 out of 5
by A verified traveler from Concord

Posted 6 Jun 2024
The staff was helpful & amazing. The room was so nice! The shower pressure amazing. I don’t know if this is standard for hotels now but to stream our own shows from our phones was cool. Definitely would stay here again.
5 out of 5
by A verified traveler from Alexandria

Posted 4 Jun 2024
Great value for the money.
4 out of 5
by A verified traveler

Posted 3 Jun 2024
It was very relaxing and quiet.
5 out of 5
by A verified traveler

Posted 27 May 2024
This hotel is in a wonderful location. Plenty of dining and shopping options. I like the Louisville themed art with the colorful horse statues and beautiful artwork throughout the property. The staff is very welcoming and friendly. Bar service was great also.
5 out of 5
by A verified traveler

Posted 25 May 2024
I loved my stay at the Hyatt the staff was very friendly and my room was clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024