Ratings based on 434 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Stayed here for a tournament weekend. Very clean, seems to be a safe area, quiet & safe was very friendly. Also, breakfast was good. I would stay here again for a weekend tournament.
Comment from Hotel Management
20 May 2024 by Sam, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Shepherdsville - Louisville South. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Sam - GM Comfort Inn Shepherdsville - Louisville South
by A verified traveler
Posted 13 May 2024
The smell
Comment from Hotel Management
13 May 2024 by Sam, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. We hope to see you again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 11 May 2024
The staff and owners were so nice and very helpful. The breakfast was wonderful. Great place to stay!
Comment from Hotel Management
12 May 2024 by Sam, Hotel Management
Thank you for staying at our Comfort Inn & Suites Louisville South/ Shepherdsville KY
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
12 May 2024 by Sam, Hotel Management
Thank you for staying at our Comfort Inn & Suites Louisville South/ Shepherdsville KY
by A verified traveler from Weston
Posted 29 Apr 2024
We stayed for 4 days during the Louisville Truck Show. It was a nice place and I would definitely return.
Comment from Hotel Management
30 Apr 2024 by Sam, Hotel Management
Thank you for staying at our Comfort Inn & Suites - Louisville South.
by A verified traveler
Posted 26 Apr 2024
An average hotel, room was clean and bed was comfortable. Elevators was out of order, fortunately my room was on the 1st floor.
Comment from Hotel Management
30 Apr 2024 by Sam, Hotel Management
Sorry of elevator down during your stay. We had motor burn out issue which is replaced and elevator is working. Thank you for staying at our Comfort Inn & Suites - Louisville South.
by A verified traveler
Posted 14 Apr 2024
This seems to be an older property. The rooms are very small.
Comment from Hotel Management
30 Apr 2024 by Sam, Hotel Management
We are 79 rooms hotel with a limited service. Thank you for staying at our Comfort Inn & Suites - Louisville South.
by A verified traveler
Posted 10 Apr 2024
There is no place to sit outside .
If you wantt to relax in the fresh air or have a smoke or eat something outdoors they have no outdoor seating
Comment from Hotel Management
30 Apr 2024 by Sam, Hotel Management
We do have patio in back area of the hotel. Sorry smoking is not allowed near front entrance area.Thank you for staying at our Comfort Inn & Suites - Louisville South.
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
30 Apr 2024 by Sam, Hotel Management
Thank you for staying at our Comfort Inn & Suites - Louisville South.
by A verified traveler
Posted 26 Mar 2024
Close to my daughters home
Comment from Hotel Management
30 Apr 2024 by Sam , Hotel Management
Thank you for staying at our Comfort Inn & Suites - Louisville South.
