Ratings based on 971 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 14 Jun 2024
We unfortunately didn’t have the best of stays due to the ongoing building work, but the way the management listened and responded to our problem was commendable and we look forward to returning in July . A very well run hotel, with the upgrades completed will be top of the league.
3 out of 5
by A verified traveler

Posted 1 Jun 2024
Too much building work and refurbishment going on. The beds are also very hard and not very comfortable. Pool and breakfast very good
2 out of 5
by A verified traveler

Posted 7 Apr 2024
Warning: make sure you do not go here when there is a football tournament! This was not the peaceful break I was expecting due to a huge children's football tournament taking place at the University. I arrived with kids throwing tissue from the balcony at us whilst checking in and with noise every night with them running up and down the halls and knocking on our doors then running away. We wanted to use the pool but it was too busy plus there was an argument between one of the football dad's and security. Check swimming times. As we tried to go when everyone was at the tournament but was not able to. We thought that perhaps we should order breakfast in bed to avoid the crowds but the order menu was at reception and we were already in our pyjamas so we thought we'd just go to breakfast abit later the next morning. Breakfast by the way is only 7-9am - which I don't think is long enough at all. Anyway, the hotel is currently being refurbished so breakfast was served in little board rooms with no windows which obviously was occupied by the football teams so we didn't end up having breakfast as it was all too loud with children screaming. We went out for breakfast then when we got back our room was already being cleaned even though our check-out was at noon! So make sure there isn't a football match if you want a peaceful spa break here. However, the staff seemed to be very nice and the rooms clean. Our room was quite hot though.
4 out of 5
by A verified traveler

Posted 1 Apr 2024
Great stay lots of banging from other rooms or around the building would stay again
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Located inside gated university grounds. Parking ample and secure. Check in was easy and friendly staff. Room was spacious and clean. Little signs of aging like damaged bathroom door and marks on ceiling. Bed and bedding comfy. Room a little warm although there was a fan you can use. It was quiet. We used the leisure facilities and these were great.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
We were visiting the university and it was great to be able to stay on campus
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 14 Mar 2024
Friendly professional service. Spacious, pleasant room. Easy check in and check out. Delicious evening meal. Plenty of free parking on site. Convenient for visiting university as hotel located within the university grounds.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024