Ratings based on 104 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by HLF, Hotel Management
Agradecemos su preferencia.
by A verified traveler
Posted 1 Dec 2023
Estuvimos hospedados mi esposa y yo una noche la cual no pudimos dormir ni una hora en toda la noche porque la cama tenia pulgas y nos picaron toda la noche. Es lo mas horrible que emos pasado en nuestra vida.
Comment from Hotel Management
3 Dec 2023 by HLF, Hotel Management
Lamentamos mucho lo ocurrido, nuestra mas sincera disculpa. La habitación ya fue revisada de acuerdo a los protocolos de limpieza y esta libre de insectos. La habitación esta cerca de arbustos y probablemente fueron mosquitos. Nuevamente una disculpa y se seguirán los protocolos necesarios.
by A verified traveler
Posted 23 May 2023
Comment from Hotel Management
12 Jun 2023 by Hotel Las Fuentes, Hotel Management
Hotel Las Fuentes agradece su preferencia, esperamos verlo pronto.
by A verified traveler
Posted 12 May 2023 on Hotels
Comment from Hotel Management
15 May 2023 by HLF, Hotel Management
Lamentamos su experiencia no haya sido la deseada. Nos gustaría saber sus comentarios para poder mejorar.
by A verified traveler
Posted 19 Apr 2023
It’s okay for the price
Comment from Hotel Management
21 Apr 2023 by Hotel Las Fuentes, Hotel Management
Hotel Las Fuentes agradece su preferencia.
by A verified traveler
Deep clean needed.
Posted 28 Mar 2023 on HotelsOur 3rd stop in Los Mochis while on a road trip. Our first stay here. Unfortunately it was very disappointing. The rooms are just not clean, because we stayed in two rooms I feel we can make a fair judgment that the hotel needs a deep clean top to bottom. Our first room had bed bugs so we were able to move. The bathrooms have mildew/mold that need attention. The hotel advertises a restaurant that upon check-in at 3 was closed and the rooms have menus to order room service which obviously isn’t available when the restaurant is closed. The staff is friendly which is the only bright spot here. My advise would be to stay elsewhere until the hotel comes up to standard for guest stays. Not safe or healthy for anyone.
Comment from Hotel Management
28 Mar 2023 by Hotel Las Fuentes, Hotel Management
An apology in advance, we are very sorry about your experience. The necessary actions are already being carried out. The fumigation staff already confirmed that they were not bed bugs. We will update the information on the restaurant hours and the deep cleaning will be reviewed. Your comments are very important to us.
by A verified traveler
Posted 19 Mar 2023
We had a pleasant stay as we passed through town. The hotel is outdated (toilet and stove didn’t work well) but safe and adequate for the price.
Comment from Hotel Management
24 Mar 2023 by Hotel Las Fuentes, Hotel Management
Hotel Las Fuentes agradece sus comentarios.
by A verified traveler
Posted 16 Mar 2023
Its a nice hotel just wish their restaurant hours were more flexible since now they close at 3pm we were not able to order or eat there. Since we arrived at 330pm..
Comment from Hotel Management
17 Mar 2023 by Hotel Las Fuentes, Hotel Management
Hotel Las Fuentes agradecemos sus comentarios.
by A verified traveler
Posted 5 Jan 2023
by A verified traveler
Posted 30 Nov 2022
