Ratings based on 365 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2021
This is the only hotel in los banos that did not discriminate against my niece because of her financial status. I applaud them for this and would recommend everyone in this area to use this hotel instead of the other hotels in los banos.
Thank you for all you did
Comment from Hotel Management
10 Apr 2021 by mia, Hotel Management
Thank you for your stay and am glad you enjoyed.
by A verified traveler
STAY AWAY!
Posted 28 Oct 2020 on HotelsFirst off - they would not honor my Hotels.com reservation and charged me $30 more. While I wasn't expecting much, this place was the definition of a dump! Rust in the bathtub, towels were not even close to white. STAY AWAY!
Comment from Hotel Management
29 Oct 2020 by gm, Hotel Management
we did not charge 30.00
by A verified traveler
Good bed.
Posted 1 Dec 2018 on HotelsThe price was right.
by A verified traveler
Posted 26 Nov 2018 on Hotels
I was given a room at the very back of the hotel. The room had no tissue in the restroom, no bed sheets on the bed, or linens on the bed at all. I couldn’t believe it. I was moved to another room, however that room had roaches crawling everywhere. Plus, after my experience in the first room I just didn’t feel comfortable staying at this place anymore. I will say the front desk staff were kind when I asked to check out only a hour after arriving. They also processed a refund for me. I will never stay here again though, or recommend it to anyone!
by A verified traveler
Posted 26 Nov 2018 on Hotels
Worst experience ever, this place shouldn’t have not even 1 star. Terrible customer service plus you cannot even take a shower, because the shower doesn’t work. Stay away from this place.
by A verified traveler
Posted 26 Nov 2018
The concierge was professional. But the room was very very dirty. I have photos for proof of how inexplicably dirty it was. It seemed like the room was not cleaned since previous guests stayed. Plus what was more appalling was that there were two families on either side, seemed like one split into two rooms, which were so noisy, they were driving too 1am right outside our door and it seemed scary to us. Talking loudly, smoking right outside and drinking bottles of alcohol. When I reported to concierge, he said he knows about the noisy guests but he could not help the situation. Very very unprofessional and dirty hotel. Very disappointed that I spent$60 for such a bad experience with Expedia and red roof
by A verified traveler
Posted 25 Nov 2018
Horrible service. Dirty room. Dirty bed and sheets were soiled with burn holes.
by A verified traveler
Posted 12 Nov 2018
by A verified traveler
Posted 11 Nov 2018 on Hotels
by A verified traveler
Posted 10 Nov 2018 on Orbitz
