Ratings based on 14 Verified Reviews

3.8 out of 5
3.3 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Aug 2023
The staff are so kind and very accommodating.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Posted 6 Apr 2023
The room was large and clean. The AC and outlets worked. I did not like the layout - parking was inconvenient. It was a long hike to the front desk, and then you have to walk all the way back to the elevator.
5 out of 5
by A verified traveler

Posted 3 Feb 2023
Huge apartment-style area with 2 bedrooms. Very clean!
4 out of 5
by A verified traveler

Posted 26 Sep 2022
easy to commute to other place.
4 out of 5
by A verified traveler

Ok but not great

Posted 25 Sep 2022 on Hotels
This hotel is about the best in Los Banos but it is not what most western travellers would be looking for. There are no facilities such as restaurants, bars, gym or even lounge areas. It is just accommodation.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2022 on Hotels
3 out of 5
by A verified traveler

Posted 6 Jan 2020 on Hotels
We stayed in Standard room and was spaciously good sized and has separate toilet and shower, with very basic toiletries provided. There was no privacy in toilet with window and there are no blackout curtains or blinds in room. There was even a clear GAP of about 5 inches at the balcony door.
4 out of 5
by A verified traveler from Philadelphia

Posted 11 Aug 2019
PROS: We enjoyed our stay here! Great convenient location and spacious accommodations (2 separate bedrooms and bathrooms for three guests!) with air conditioning in every room. Laid out like an apartment, felt like home. Breakfast and coffee were excellent at Cafe Ella. Staff was very friendly and responsive, repairing clogged shower in a timely fashion and always checking we had everything we needed. Nice balconies off the master bedroom and living room. CONS: Wifi strength was poor to nonexistent. There was a moldy smell upon entry that staff tried to remedy with air freshener. Parts of master bathroom were dusty and had cobwebs, clean but obviously not used for a while, nothing major. Presidential suite 315 could use a small mirror in the master bathroom. OVERALL recommended, we would stay here again!
4 out of 5
by A verified traveler from Australia

Posted 5 Apr 2019
The room was nice. The view at the back was nice. The place is accessible to lots of shop and restaurants. It’s the construction on going we didn’t like because it looked very messy.
Comment from Hotel Management
12 Apr 2019 by Dories, Hotel Management
Thank you very much for taking time to give your comments and feedback! We are pleased to learn that you are satisfied with the room accommodation. Your comments regarding the ongoing renovation has been shared to the concerned department for their review and follow up. Thank you.