Ratings based on 370 Verified Reviews
3.4 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2023
The rooms were very dirty and had a very bad smell that the front desk attempted to mask with rose scent. The front desk came to our room with the rose scent spray and that made things even worse as the room was unbreathable. Further we found 3 bugs in the bed. The front desk made us take the dead bug to them as evidence before they attempted to resolve the issue. The price was inflated and not worth the amount of stress and discomfort during our stay.
The front desk staff did not know what they were doing and kept taking my passport to reenter data that they already entered.
by A verified traveler
Posted 8 Oct 2023
by A verified traveler
Posted 30 Sep 2023
by A verified traveler
Posted 27 Aug 2023
My stay has been good. I appreciate the upgraded room!.Had to find housekeeping for more toilet paper. The bed is very comfortable. Rudy had to turn fridge on! All in all the stay was Good!!
Comment from Hotel Management
28 Aug 2023 by Mary, Hotel Management
Thank you for staying with us ,come again
by A verified traveler
Posted 9 Aug 2023 on Hotels
The bed was not the most comfortable and there were roaches on the floor. It was easy to get to where we needed and parking was good, but not likely to go back.
by A verified traveler
Posted 7 Aug 2023
Comment from Hotel Management
12 Sep 2023 by G R, Hotel Management
Thank you very much
by A verified traveler
Posted 20 Jul 2023
Staff was so pleasant.
Comment from Hotel Management
21 Jul 2023 by Mary, Hotel Management
Thank you so much
by A verified traveler
Posted 11 Jul 2023
No
by A verified traveler
Posted 5 Jul 2023
People in the front office very rude I'm very rude awakening them coming banging on the door at 10:00 in the morning saying this check out rude awakening!!.
by A verified traveler
Posted 2 Jul 2023 on Travelocity
Clean
