Ratings based on 957 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
😎
Comment from Hotel Management
10 May 2024 by S, Hotel Management
Thank you, Darlene! We're thrilled you had a fantastic experience See you again soon!
by A verified traveler from Chewelah
Posted 8 May 2024
Bed not great
Comment from Hotel Management
10 May 2024 by S, Hotel Management
Hi Alycia, thank you for your feedback. We're sorry to hear that the bed didn't meet your expectations. We continuously strive to improve our accommodations, and your input helps us do just that. We hope you'll give us another chance to provide you with a more comfortable stay in the future. Your satisfaction is our priority!
by A verified traveler
Posted 5 May 2024
Horrible service because of the double charge.
Our reservation was booked via Expedia.
However, the hotel charged on my credit card as well.
You need to keep your eye on credit card invoice if you stay this hotel
by A verified traveler
Posted 29 Apr 2024
Good place to stay in Long Beach near the ocean.
Comment from Hotel Management
29 Apr 2024 by Habib, Hotel Management
Dear Guest.Thank you for choose our Hotel and also many thank for your good stay here and for good comments.Hope will see you again.Thank you
by A verified traveler
Posted 29 Apr 2024
So outdated and dirty could not sleep mold in windows just gross!!
Comment from Hotel Management
1 May 2024 by S, Hotel Management
We're sorry for the inconvenience you experienced. We'll address the cleanliness issues immediately. If you have further concerns, please contact us directly.
by A verified traveler from North Saanich
Posted 28 Apr 2024
TV didn't work.
Comment from Hotel Management
1 May 2024 by S, Hotel Management
We apologize for the inconvenience with the TV during your stay. Rest assured, we're addressing the issue promptly.
by A verified traveler
Posted 23 Apr 2024
I shouldn’t complain too much cuz it was only 10 minute walk to dntwn area where the Indy Grand Prix was @. For $200 ave/night it seemed like a lot for place was just there. Dings & wall patches(lots)in walls, different grout colors in same area, a cigarette burn in bedspread, thin(but clean) small towels, loud creaking squeaking doors & bed springs, the thinnest walls I’ve ever seen(those last 2 make for an interesting combo lol), & not a single picture or decoration in room. But the owner was nice, the sheets & towels were clean & smelled fine, the Wi-Fi worked great, & we had a close place to stay when booking only a week before event…so given the same conditions I would do it again. I would not if not pressed for time & the need to be close to dntwn. I’m also guessing the price wud be more reflective of the property if there wasn’t a 150k person event eating up the rooms in the area(supply & demand … remember Econ 101? - fair is fair.) Also strange or @ least new to me was the request for a $100cash damage deposit to be returned after inspection @ checkout. He ran my visa at checkin. The inspection was fast w/ a phn call to housecleaning, but now I will need to follow it up to make sure I receive the credit back to my card. I asked if I get a credit for cleaning a quarter size spot on the bedspread (by soaking w/h2o which erased it completely); but he didn’t think it was as funny as I did. I think the owner means well, it’s just tough to run a self owned biz these days.
Comment from Hotel Management
1 May 2024 by S, Hotel Management
Thank you for sharing your detailed feedback. We're glad you found our location convenient and appreciated our clean sheets, towels, and reliable Wi-Fi. We're continuously working to improve our facilities and services based on guest input, and we'll take your comments into consideration. We hope to welcome you back for an even better experience in the future.
by A verified traveler
Posted 23 Apr 2024
Very nice place to rest Agura Grandprix nights =)
Comment from Hotel Management
1 May 2024 by S, Hotel Management
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us during the Agura Grand Prix nights. We hope to welcome you back again soon for another pleasant experience.
by A verified traveler
Posted 23 Apr 2024
Nice origami
Comment from Hotel Management
1 May 2024 by S, Hotel Management
Dear Maxine,Thank you for your kind words about our origami! We're glad you appreciated the little touches during your stay. We hope to see you again soon for another enjoyable experience.
by A verified traveler
Posted 17 Apr 2024
Ok
Comment from Hotel Management
1 May 2024 by S, Hotel Management
Thank you for your feedback! We're glad to hear you had an okay experience with us. If there's anything we can do to make your next stay even better, please let us know.
