Ratings based on 3,105 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Really nice and comfortable and friendly.
I recommend!
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Haejun, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous compliments about our signature Westin Heavenly Bed and intuitive associates, and we are pleased we could be a part of enhancing your time here in LA. Thank you again for your recommendation, and we hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 3 May 2024
The parking fee was a total scam. Upon arrival I found out that parking was an additional $55, which really turned out to be $60. Using internet in the room resulted in an additional $15 charged to room. Beers were $10 at the hotel bar. There was only one receptionist working at check-in. There was only one person working the front desk when i checked out. I had higher expectations and will stay elsewhere in the future.
Comment from Hotel Management
3 May 2024 by Cesar, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler from pembroke pines
Posted 2 May 2024
Minimal amenities. Location is dubious. Price does not reflect that
Comment from Hotel Management
3 May 2024 by Cesar, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 1 May 2024
Quiet and very clean room. I would recommend
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Bryan, Thank you for being our guest at The Westin Los Angeles Airport and for your review. We are glad you had a pleasant time with us and that you especially loved our immaculate guestrooms. We appreciate your recommendation, and we look forward to welcoming you back for another rejuvenating stay.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Ruslan, Thank you for choosing us and for the positive rating. We are glad that from check-in through check-out, we were able to provide you with a pleasant stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 1 May 2024
It was nice. I wish they had more restaurant options inside and the view was a bit better.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Keisha, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate all of your feedback, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 30 Apr 2024
I arrived at 1:15am from a long International flight. I only waited 5 min for the shuttle at the airport and the check-in was completed in 5 minutes due to prepaid reservation. Staff was very accommodating for this exhausted traveler.
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Christine, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your generous compliments about our seamless check-in service and devoted associates, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 30 Apr 2024
The air conditioner in our room didn't seem to cool the room enough. We did have to ask for a box fan at about 2:00 am in the morning.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Janice, Thank you for the high rating of The Westin Los Angeles Airport. While we hope you had an overall pleasant stay, we offer our apologies for the difficulty you experienced with keeping your guestroom at a comfortable temperature. We appreciate your feedback as we continually strive to enhance our guest services. Thank you again for your business, and we look forward to welcoming you back for the flawless visit you deserve.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Allison, Thank you for the positive rating. We are glad that from check-in through check-out, we were able to provide you with a pleasant stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Erin, Thank you for choosing The Westin Los Angeles Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate your business, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager
