Ratings based on 985 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
G
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Flor,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We will share your comments with our team for further improvement. Thank you for bringing this to our attention.
by A verified traveler from Visalia
Posted 21 Jun 2024
Very nice place, easy check in.
Comment from Hotel Management
23 Jun 2024 by Manager, Hotel Management
Hello Ramon,Thank you for your positive feedback on our smooth check-in process. We strive to provide a pleasant experience for our guests. Your satisfaction is our top priority, and we hope to welcome you back in the future.
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Gregory,We are amazed to hear you had a wonderful stay with us! We appreciate your kind words and hope to welcome you back soon for another exceptional experience at our hotel.
by A verified traveler
Posted 12 Jun 2024
Nice room
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello james,We're thrilled to hear you enjoyed your room! Our team strives to provide a comfortable experience for all our guests. If you have any further feedback, feel free to reach out to us.
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello William, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 28 May 2024
I had a comfortable stay
Comment from Hotel Management
29 May 2024 by Guest Relations Management, Hotel Management
Hi DrHannah! Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a comfortable stay during your time with us. Providing our guests with a comfortable and enjoyable experience is our top priority, and we're glad to have met your expectations in this regard. If there are any specific areas where you feel we could further enhance your experience in the future, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another pleasant stay soon.
by A verified traveler
Posted 27 May 2024
They upgraded me to a king suite for no extra charge
Comment from Hotel Management
28 May 2024 by Guest Relations Management, Hotel Management
Hi Robert! That's fantastic to hear! We are thrilled you had a wonderful stay at our hotel and received a 5-star rating! Upgrading you to a king suite for no extra charge sounds like a delightful surprise.We hope the extra space and comfort of the king suite made your stay even more enjoyable. It's always rewarding to be able to offer our guests unexpected upgrades.Thank you for choosing our hotel and for leaving such a positive review! We look forward to welcoming you back again soon, and perhaps upgrading you to another fantastic suite!
by A verified traveler
Posted 24 May 2024
Its a good place to stay for the cost. Stairwells and elevators and only accessible via room key which is nice. Blankets could have been better. Other than that, its a solid deal. Great place to stay for cheaper if you're going to a show at the Forum!
Comment from Hotel Management
25 May 2024 by Guest Relations Management, Hotel Management
Hi Zachary! Thank you for your 4-star review and feedback! It's great to hear that you found our hotel to be a good value for the cost. We appreciate you mentioning the security feature of requiring room keys to access stairwells and elevators.We're always looking for ways to improve, and your feedback about the blankets is valuable. We'll be sure to review the bedding options in our rooms to ensure they're comfortable for all guests.Knowing it's a solid deal for budget-minded guests visiting the Forum is fantastic! Overall, it sounds like you had a positive experience. Thank you for choosing our hotel and for taking the time to leave a review! We look forward to welcoming you back again soon for another great stay, especially if you're catching a show at the Forum!
by A verified traveler
Posted 21 May 2024
Well kept and clean
Comment from Hotel Management
24 May 2024 by Guest Relations Management, Hotel Management
Hi Dorcas! We are thrilled to hear you had a perfect 5-star experience! "Well kept and clean" is a fantastic compliment, and it lets us know you found the hotel to be in excellent condition.A clean and well-maintained environment is essential for a comfortable stay, and we're happy we delivered! We look forward to welcoming you back again soon for another spotless and enjoyable stay!
by A verified traveler
Posted 21 May 2024
Last time in Inglewood we dealt with a horrible hotel just down the street from this one. Thankfully this hotel was 10x better. Kind and easy staff to work with. Affordable parking. Room service was very helpful. Overall very nice stay.
Comment from Hotel Management
24 May 2024 by Guest Relations Management, Hotel Management
Hi Jonah! We are absolutely thrilled to hear you had a perfect 5-star experience! Your comments about this stay being a vast improvement over another hotel in Inglewood are fantastic to hear. It sounds like we exceeded your expectations in every way!We take pride in having a kind and easy-to-work-with staff, so we're delighted they made your stay so smooth. Affordable parking is definitely a plus, and we're happy to offer it to our guests. Knowing the room service was very helpful lets us know they provided excellent service and met your needs.Overall, it sounds like your stay was truly enjoyable! Thank you for mentioning the specific aspects that stood out to you - it allows us to celebrate the hard work of our team.We look forward to welcoming you back again soon for another very nice stay!
