Ratings based on 973 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 23 Apr 2024
Excellent! in every sense! I will stay again.
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Jorge, it's wonderful to hear such exceptional feedback about your stay at Sheraton Cerritos Hotel. We're thrilled you enjoyed your time with us and look forward to welcoming you back for another unforgettable visit.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Customer Service, Hotel Management
Yusef, thank you for choosing the Sheraton Cerritos Hotel for your stay and taking the time to rate us. We are thrilled you had a great experience and we hope to welcome you back again in the future.
by A verified traveler
Posted 23 Apr 2024
Friendly staff and clean rooms
Comment from Hotel Management
23 Apr 2024 by Customer Service, Hotel Management
Michael, it's fantastic to know you appreciated the warm ambiance at Sheraton Cerritos Hotel, as well as the cleanliness of our rooms. We strive to make our guests feel welcome and comfortable. Come back soon for another satisfying stay!
by A verified traveler
Posted 13 Apr 2024
Best option for business travellers, a true 4 star hotel serviced by top notch management and staff. Alfredo at the Cornerstone Cafe was the best!
Comment from Hotel Management
14 Apr 2024 by Customer Service, Hotel Management
Thank you so much for your compliments. We're delighted that Sheraton Cerritos Hotel met your expectations for your business travel needs. We've shared your kind words with Alfredo at the Cornerstone Cafe. We take pride in our team members and management, and it's heartening to hear that Alfredo provided stand-out service. We look forward to welcoming you back on your next business trip.
by A verified traveler
Posted 13 Apr 2024
Location was good
Comment from Hotel Management
14 Apr 2024 by Customer Service, Hotel Management
Shashank, it's great to hear that the location of Sheraton Cerritos Hotel was convenient for you. We hope to welcome you back soon for another positive experience.
by A verified traveler
Posted 8 Apr 2024
Everyone here was so kind! Great choice and lovely breakfast.
Comment from Hotel Management
26 Apr 2024 by Customer Service, Hotel Management
Kyndra, thank you for sharing your fabulous experience at Sheraton Cerritos Hotel. We're delighted you found our team members exceptionally kind and that you were satisfied with our breakfast offerings. Nothing pleases us more than knowing our guests had a memorable stay. We appreciate you choosing us and hope to welcome you back soon!
by A verified traveler
Posted 8 Apr 2024
Overall this was a great staycation
Comment from Hotel Management
9 Apr 2024 by Customer Service, Hotel Management
Jená, it's wonderful to hear that you enjoyed your staycation at Sheraton Cerritos Hotel. We strive to provide memorable experiences and your kind words let us know we're doing our job right! We hope to welcome you back in the future for another delightful stay.
by A verified traveler
Posted 7 Apr 2024
Great ubication, nice neighborhood, nice place
Comment from Hotel Management
8 Apr 2024 by Customer Service, Hotel Management
Shadia, we're thrilled to hear you appreciated the Sheraton Cerritos Hotel's ideal location and pleasing surroundings. It delights us to know you had a positive overall experience. We hope you'll visit again soon.
by A verified traveler from Hemet
Posted 7 Apr 2024
I do wish they had some kind of free Continental breakfast.
Comment from Hotel Management
9 Apr 2024 by Customer Service, Hotel Management
Wendi, we're thrilled to see your high rating, a sign of your overall positive experience at Sheraton Cerritos Hotel. We noted your suggestion for a complimentary continental breakfast. Your feedback helps us improve and we sincerely thank you for that. We look forward to welcoming you back soon.
