Ratings based on 536 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Had the best stay at this Palihouse. It has the best vibes and the staff was so great.
by A verified traveler
Posted 29 Apr 2024
Unbeatable location and super friendly staff.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Hector Viramontes, Hotel Management
Wow! Thank you so much for taking the time to leave high marks regarding your recent stay! We definitely do all in our power to ensure that our guests are happy and comfortable while they stay with us and I am so glad that it shows! Please do come back and visit us again soon, we'd love to have you! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica
by A verified traveler
Posted 4 Apr 2024
Good.
Comment from Hotel Management
9 Apr 2024 by Hector Viramontes, Hotel Management
Wow! Thank you so much for taking the time to leave high marks regarding your recent stay! We definitely do all in our power to ensure that our guests are happy and comfortable while they stay with us and I am so glad that it shows! Please do come back and visit us again soon, we'd love to have you! Until next time, stay happy and healthy. Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica
by A verified traveler
Posted 1 Apr 2024
An amazing property - unique, interesting, comfortable. A couple blocks from the beach, a couple blocks from 3rd street promenade. Perfect for a weekend away in Santa Monica.
Comment from Hotel Management
3 Apr 2024 by Hector Viramontes, Hotel Management
Thank you so much for taking the time to leave your top score review! We are so glad that you enjoyed your experience with us! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica
by A verified traveler
Posted 3 Mar 2024
The staff was very unavailable, hard to get in touch with them. The parking situation is weird, they told me they would park my car out front because I had an early morning check out, but I had to pick up my own car in an alleyway while it was still dark (unsafe).
Comment from Hotel Management
15 Mar 2024 by Jacqueline, Hotel Management
So sorry to hear you had difficulty getting in touch with staff and that you had to retrieve your vehicle from the back alley. This is valuable feedback and we will work towards addressing and remedying instances like this moving forward. We hope to have the opportunity to wow you in the future.
by A verified traveler
Posted 5 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Hector Viramontes, Hotel Management
Thank you so much for the top score review! We are so glad that you enjoyed your time with us! We do all in our power to ensure that all guests have a wonderful experience and I am so glad that it shows! Please do come back and visit again soon, we'd love to have you! Until next time, stay happy and healthy!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Hector Viramontes, Hotel Management
Thank you for taking the time to leave your review and I am very sorry we were not able to provide you with a better experience! We take constructive suggestions very seriously and if you wouldn't mind contacting us to providing us with a bit more information about your stay, that would be beneficial. Thank you again and we hope to see you again soon!Sincerely,Hector ViramontesHotel ManagerPalihouse Santa Monica
