Ratings based on 924 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Stay for 4 days there. The location was good, It was convenient to go anywhere with the fwy right at the corner. Receptionist at the counter was good and friendly. Except there was no towels, no coffee maker, fridge, microwave & hair blow dryer in the room😑. Plus no service clean inside the room if you stay more than a night. You meed to pickup your dirty towels to exchanged the clean ones at the office yourself in the next day🙃😅
Comment from Hotel Management
13 Jun 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 12 Jun 2024
Rooms are clean, my dogs like this motel. Price for room is resonable.
Comment from Hotel Management
12 Jun 2024 by Brand Experience Team, Hotel Management
Hi IreneWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 10 Jun 2024
They need to implement better the towels situation, there was four of us but only two towels, I was explained that I needed to bring the dirty ones to the front desk in order to get clean ones, it when I showed up at 10 pm I was then told that once the front door is locked they can’t give me any towels, I had to wait the next morning to take them at 6 am and only to be told that they only had two available which is a big lie because how they supposed to take care of all the customers staying there.
Comment from Hotel Management
11 Jun 2024 by Brand Experience Team, Hotel Management
Hi Albert, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6
by A verified traveler
Posted 8 Jun 2024
This is the worst property I have ever stayed till now. No service given for the money you pay. The whole world and all governments lifted the COVID restrictions and they still following rules. It's simple, they want to charge money from the customer and don't want to offer any services on the name of COVID. The front-desk lady in the night shift doesn't have manners how to talk with customers. For everything we have to go to desk and ask as they don't give any room service. They don't clean your rooms, no matter how many days you stay there. They close their doors in the evening and after that if you go for anything on the desk, they simply refuse to serve and says come in the morning now. They serve coffee in the morning that's also cold. It's not even little warm. In room, they just provide towels and soap. No other things, not even hand/facial tissues. The mattress condition was almost finished. They should throw them away and replace with brand new. You will just feels springs in the mattress and its not comfortable. Overall, it's worst hotel and I don't recommend this to anyone.
Comment from Hotel Management
10 Jun 2024 by Brand Experience Team, Hotel Management
Hi Mit,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
by A verified traveler
Posted 8 Jun 2024
Okay
Comment from Hotel Management
10 Jun 2024 by Brand Experience Team, Hotel Management
Hi Ashim,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 7 Jun 2024
.
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Thomas, Thank you for the 5-star rating!Natalie #Team6
by A verified traveler
Posted 7 Jun 2024
Nice area, lots of places to eat, need a car to travel...
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Anthony, Thanks for your review, we really appreciate the support.Natalie #Team6
by A verified traveler
Posted 6 Jun 2024
unsafe outside location
Comment from Hotel Management
7 Jun 2024 by Brand Experience Team, Hotel Management
Hi Arulraj,Thank you for positively rating your stay!Natalie #Team6
by A verified traveler
Posted 5 Jun 2024
I had a peaceful night of rest. However, maybe the management can consider adding decaf coffee to the menu.
Thank you
Comment from Hotel Management
6 Jun 2024 by Brand Experience Team, Hotel Management
Hi Latoia, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6
