Ratings based on 886 Verified Reviews
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Upland
Posted 13 Jun 2024
Clean, peaceful
Comment from Hotel Management
14 Jun 2024 by Brand Experience Team, Hotel Management
Hi Steven, Thank you for the excellent review! We hope to see you soon.Natalie #Team6
by A verified traveler
Posted 10 Jun 2024
.
Comment from Hotel Management
12 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 4 Jun 2024
Good
Comment from Hotel Management
4 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 3 Jun 2024
I like that it's right next to a shopping center, with good food options. It's right off the fwy, so that's convenient and why I chose the location.
Comment from Hotel Management
4 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 2 Jun 2024
The rooms were not very clean or accessible. There were bugs in the rooms and it was noisy. They did move us to different rooms to accommodate us after we let them know of the bugs and cleanliness but the next rooms weren’t much better.
Comment from Hotel Management
3 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We sincerely regret the issues you encountered with the cleanliness and noise in your rooms. This is not the standard we strive to maintain, and we're sorry that moving rooms did not improve your experience significantly. We take your comments seriously and are addressing these concerns with our housekeeping and maintenance teams to ensure that our rooms meet the highest standards of cleanliness and comfort. We appreciate your patience and understanding, and we hope you will give us another chance to provide you with a better stay in the future.
by A verified traveler
Posted 27 May 2024
Nice clean rooms. And a nice buffet close by
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Dear Guest,We're delighted to hear that you enjoyed your stay and found our rooms clean. It's great to know that you also appreciated the nearby buffet. Thank you for taking the time to share your positive experience, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
15 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 24 May 2024
Very convenient and a good buffet restaurant close by
Comment from Hotel Management
25 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Many thanks for your review! We're pleased to hear that you found our location convenient and enjoyed the nearby buffet restaurant. We hope to welcome you back soon for another great stay.
by A verified traveler
Posted 24 May 2024
Convenient
Comment from Hotel Management
25 May 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 3 May 2024
This was an Excellent stay and amazing place to stay
