Ratings based on 951 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Good
by A verified traveler
Posted 7 May 2024
Good
Comment from Hotel Management
8 May 2024 by Alex, Hotel Management
We appreciate the review and we are looking forward to welcome you back in the near future. Thank you.
by A verified traveler
Posted 29 Apr 2024
Zz
Comment from Hotel Management
30 Apr 2024 by Alex, Hotel Management
Thank you so much for the review and we appreciate the high score.
by A verified traveler
Posted 26 Apr 2024
It was a good hotel. Not the nicest, the rooms are a bit outdated but other than that it was a great stay. Staff was friendly and helpful. Lobby was nice. All in all it was a great experience
Comment from Hotel Management
29 Apr 2024 by Alex, Hotel Management
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
by A verified traveler from BROOKLYN
Posted 26 Apr 2024
Clean rooms. Nice staff. Allowed me to check in 1 hour early. Free breakfast. Nothing special but nice waffles. Coffee was nice too. The area was very safe. The bus (70) was just across the street. It takes you directly to downtown Los Angeles, Little Tokyo. Several museums.
Comment from Hotel Management
29 Apr 2024 by Alex, Hotel Management
It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
by A verified traveler
Posted 25 Apr 2024
The staff is welcoming. The equipment is a bit old but clean. Overall the stay was comfortable. The breakfast was rich and the service was good.
Comment from Hotel Management
25 Apr 2024 by Alex, Hotel Management
Thank you for your wonderful review. I am so happy to see that you enjoyed every bit of your stay with us. Thank you for your feedback regarding our staff. I do hope you come and stay with again next time you are in the area.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Alex, Hotel Management
We appreciate your review, and we hope you have a wonderful stay with us. Thank you.
by A verified traveler
Posted 21 Apr 2024
We stayed here hoping it would be better than our last stay. I will say the room was cleaner this time. The restroom wreaked of cigarette smoke. The refrigerator wasn’t working, and the window would not close all the way. The elevator also had duct tape on the doors. I love the location of this property. It is so close to why we visit the city in the first place.
Comment from Hotel Management
23 Apr 2024 by Alex, Hotel Management
We appreciate your valuable feedback, as it allows us to address areas of improvement and enhance the overall guest experience. Please know that we take your comments seriously, and we will be taking proactive steps to prevent similar issues from occurring in the future.
by A verified traveler
Posted 12 Apr 2024
Great
Comment from Hotel Management
12 Apr 2024 by Alex, Hotel Management
Thank you for your review. We hope you come back to stay with us again soon!
by A verified traveler
Posted 8 Apr 2024
The area around the hotel is a sort of Asian Town (which no problem at all!), but I was surprised. With that said, the area felt extremely clean and safe which was one of my top concerns. The beds were a bit harder for my liking and the walls felt paper thin and could hear a lot more than I would have preferred in the middle of the night and that’s taking into consideration that I am partially deaf. Breakfast options had the traditional eggs, make your own waffle and cereal options as well as some Asian options. I apologize but I did not recognize the language on the signs otherwise I’d be more specific but that’s no problem. It was great seeing it around the area and around the hotel.
Comment from Hotel Management
8 Apr 2024 by Alex, Hotel Management
Dear Valued Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
