Ratings based on 1,517 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
The rooms were so pretty and very clean! The beds were so comfortable! The interstate noise on the front of the motel was kinda loud, but we listened to music & it drowned out the noise.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 27 Apr 2024
The hotel was clean and easily accessed from I-5. The property was clean and the staff was friendly.
by A verified traveler
Posted 27 Apr 2024
Great service, clean an quiet
by A verified traveler
Posted 26 Apr 2024
Overall it was great. Elevator was vandalized and the place was being repainted.
by A verified traveler
Posted 26 Apr 2024
Everyone is very helpful!
by A verified traveler
Posted 26 Apr 2024
Found blood stains on sheets, had to go get new ones. Shower water was warm at best. Hot tub water was cold. Dogs barking in nearby room. Cooled food was not edible, no taste at all.
Comment from Hotel Management
29 Apr 2024 by Jaqueline Wynters, Hotel Management
We are deeply sorry for the multiple issues you encountered during your stay. Your experience certainly does not reflect the high standards of cleanliness, comfort, and service we strive to provide. Please accept our sincere apologies for the stains on the sheets, the inadequate shower temperature, the cold hot tub, the disturbance from nearby dogs, and the disappointing quality of the food. Your feedback is invaluable, and we will address each of these issues with our team to prevent similar occurrences in the future. We hope you will consider giving us another opportunity to exceed your expectations on your next visit.
by A verified traveler
Posted 23 Apr 2024
Clean and convenient
by A verified traveler
Posted 21 Apr 2024
Great check-in experience!
Comment from Hotel Management
21 Apr 2024 by Astrid, Hotel Management
We're delighted to hear you had a great check-in experience! Thank you for choosing our hotel, and we hope to welcome you back soon.
by A verified traveler from San Ramon
Posted 19 Apr 2024
Despite ongoing renovations, our stay remained largely unaffected. Although we detected a faint chemical odor in the third-floor hallway, our room was odor-free and clean.
Comment from Hotel Management
21 Apr 2024 by Front Desk, Hotel Management
Thank you for sharing your experience with us! We appreciate your understanding during this time and hope to welcome you back for a completely seamless experience in the future.
