Ratings based on 983 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Cool building, good staff, clean. Lobby is newer and nicely done. Otherwise, building is showing some wear.
Comment from Hotel Management
19 May 2024 by Sasha , Hotel Management
Thanks for the feedback we appreciate it.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Sasha , Hotel Management
Thanks for the feedback.
by A verified traveler
Posted 13 May 2024
Short and sweet stay
Comment from Hotel Management
14 May 2024 by Sasha , Hotel Management
Thank you for the valuable feedback!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Sasha , Hotel Management
Come back anytime to visit us. We appreciate you for taking the time to share your experience with us.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
12 May 2024 by Sasha , Hotel Management
Thank you for taking the time to share your experience with us. Please feel free to visit us again in the near future.
by A verified traveler
Posted 25 Apr 2024
Wallpaper peeling, covered in black spots (hopefully not black mold), extremely old carpet, tile, and fixtures.
Comment from Hotel Management
26 Apr 2024 by Sasha , Hotel Management
Your review has been forwarded to the Maintenance Manager for further review.
by A verified traveler from Northridge
Posted 22 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Sasha , Hotel Management
Thanks for the kind words.
by A verified traveler
Posted 13 Apr 2024
Location is near the airport. Hotel offered complimentary transportation which was nice. It could use some updating and the beds were not comfortable at all. Also, rooms were not ready until after 4:00 pm
Comment from Hotel Management
14 Apr 2024 by Maggie, Hotel Management
Hello, Thank you for taking the time to tell us about your experience at Holiday Inn LONG BEACH AIRPORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Warm Regards, Maggie Jaimes
by A verified traveler
Posted 7 Apr 2024
Staff was great
Comment from Hotel Management
7 Apr 2024 by Sasha , Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 6 Apr 2024
The
Comment from Hotel Management
6 Apr 2024 by Sasha , Hotel Management
Thanks for the feedback.
