Ratings based on 189 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
We had a hard time getting in the building, but the staff was very helpful. The room was nice, clean, and quiet. We loved the pool table.
by A verified traveler
Posted 15 Apr 2024
Comfy room, great showers. Was nice to have small balcony.
by A verified traveler
Posted 1 Apr 2024
The room was ample and clean. But the walls and ceilings are not sound insulated and you can hear your neighbors left, right and above. There is no furniture to place folded clothing.
Comment from Hotel Management
23 Apr 2024 by Sonder, Hotel Management
Hi Anabella, your feedback is appreciated. While we're glad you enjoyed your space, we're sorry that noise was an issue. Our team would've been happy to deliver a white noise machine and earplugs to alleviate unwanted sounds. We'll pass along your thoughts about clothing storage to our designers to see how we can improve. We hope to host you again soon at another one of our 40+ locations.
by A verified traveler
Posted 19 Mar 2024
by A verified traveler
Posted 20 Feb 2024
Everything about the hotel is 4 or 5 stars. The problem is the location. Not many great eating spots nearby and lots of homeless people outside. Makes it hard to go or a walk or walk further out to eat.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
12 Feb 2024 by Sonder, Hotel Management
Hi Danielle, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.
by A verified traveler from Redmond
Posted 29 Jan 2024
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by Sonder, Hotel Management
Hi Nicole, thank you for your feedback. We do our best to make every stay enjoyable, and we apologize for falling short here. We'll work to improve for the future. We hope to host you again and show you a better experience.
by A verified traveler
Okay if you want to save money but not for me
Posted 7 Jan 2024 on HotelsExtremely noisy as it is on a high-traffic street and not as safe as I am used to. The rooms are tiny, maybe fitting for students who are trying to save money but not fit for families.
Woke up to a homeless person outside of my window screaming at 7 am. It also would be nice to have water and slippers in the room to not walk on the carpet which is dark to hide stains.
Comment from Hotel Management
8 Feb 2024 by Sonder, Hotel Management
We're disheartened to hear about your experience during your stay. We understand the importance of a peaceful environment for a restful stay — our team is always happy to deliver a white noise machine and earplugs upon request. We understand there is a homelessness issue within the city, and we wish there were more we could do to help. Security is one of our top priorities, and we work to ensure our spaces are secure and comfortable for all of our guests. Should you decide to give us another chance, we'd love to help you choose a more spacious room for your next visit.
by A verified traveler
Posted 18 Dec 2023
Great and easy to check in
