Ratings based on 738 Verified Reviews
2.7 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Great stay
Comment from Hotel Management
6 May 2024 by Hotel Manager , Hotel Management
Dear Patrick,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 29 Apr 2024
Great quick stay! Clean property, clean rooms, hottub was a plus! Extra clean!!
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a great quick stay with us and that you found our property and rooms clean. We're glad you enjoyed the hot tub as well! Your satisfaction is important to us, and we appreciate your positive comments. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Apr 2024
Nice staff extremely clean room.
Comment from Hotel Management
9 Apr 2024 by Hotel Manager, Hotel Management
Dear Sam,Thank you for your kind words! We're thrilled to hear that you found our staff nice and the room extremely clean. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Apr 2024
Several homeless people and some agresive
Comment from Hotel Management
6 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for bringing this matter to our attention. The safety and comfort of our guests are our top priorities, and we take reports of aggressive behavior seriously. We will address this issue promptly with our security team to ensure the safety of all our guests.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Hotel Manager, Hotel Management
Dear Cesar,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Mar 2024
Front office was sketchy and have hidden cash fees. They tried scamming my friend as well
Comment from Hotel Management
26 Mar 2024 by Hotel Manager, Hotel Management
Dear Daniel,We apologize for the negative experience you encountered with our front office. We take such feedback seriously and assure you that it does not align with our standards of service. We will investigate this matter thoroughly to ensure it is addressed appropriately. Your comfort and trust are important to us, and we're committed to providing transparent and fair service to all our guests. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Mar 2024
The property was so poor and the price was so high for such a bad quality and terrible services
Comment from Hotel Management
25 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,We're deeply sorry to hear about your disappointment with your recent stay. Providing a positive experience for our guests is our top priority, and it's concerning to hear that we fell short of meeting your expectations in terms of quality and service. Your feedback is invaluable, and we will address these issues promptly to ensure improvements are made. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 18 Mar 2024
The sheets were not changed and there were roaches.
Comment from Hotel Management
18 Mar 2024 by Hotel Manager, Hotel Management
Dear Yesenia,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, including the cleanliness of your room and the presence of pests. Please rest assured that we take these concerns seriously and will take immediate action to address them. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Mar 2024
This property is well maintained and has very clean upgraded rooms, staff is awese
Comment from Hotel Management
16 Mar 2024 by Hotel Manager, Hotel Management
Dear Delores,Thank you for your positive feedback! We're delighted to hear that you found our property well-maintained, with clean and upgraded rooms. Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your kind words about our staff as well. It was a pleasure serving you, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Mar 2024
In the middle of remodeling, but for a night it was perfect
Comment from Hotel Management
8 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay satisfactory despite the ongoing remodelling. We appreciate your understanding and patience during this process. We hope to welcome you back for an even better experience once the renovations are complete.Sincerely, Hotel Manager
