Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Great
by A verified traveler
Posted 17 Jun 2024
by A verified traveler from Mundelein
Posted 17 Jun 2024
Hotel was very nice and in a great location. My only issue was breakfast was hard to find. Nothing in the area, including the hotel, opened till 7 or 8am.
by A verified traveler
Posted 17 Jun 2024
Hotel was very nice!! The only downside was the bed was too soft.
by A verified traveler
Posted 23 May 2024
Great room, clean and new
by A verified traveler
Posted 13 May 2024
we booked with complimentary buffet breakfast, but due to the change they gave us $10 voucher that's after we asked them. Each item in the menu was at least $20 and there were four of us. We sat and ordered food and it took soo long to come and they brought one dish after 20 min they brought other dish.
by A verified traveler
Posted 10 May 2024
by A verified traveler from Jersey City
Posted 23 Apr 2024
Construction going on Floors dusty
High noise level — workers too loud
Put DND sign on my door but housekeeper knocked
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear Concepcion,We appreciate your feedback and your patience while we update the property. However, we apologize for any inconvenience this caused and for any issues with housekeeping. Your comments will be shared with our team. Should you be in the area again, we hope you'll come back to see us.
by A verified traveler
Posted 19 Apr 2024
Goo
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Dear Nataliya,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us and hope to welcome you back soon for another great stay.
by A verified traveler
Posted 10 Apr 2024
