Ratings based on 890 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The included breakfast was just OK, nothing special. Front entrance was not real prominent, I had trouble finding it at first. Things were looking a little worn down overall, specifically the furniture. Provided towels seemed like they need to be replaced more often and/or cleaned more thoroughly.
by A verified traveler
Posted 1 Jun 2024
At first, my kids were disappointed when they saw all the scaffolding outside. Their reaction was, "Is this our hotel? It looks crappy!" But their mood changed as soon as we walked out of the elevator towards our room. My daughter was saying how it smelled good, and the carpet and the walls didn't look nasty. Despite the renovations ongoing, the hotel was clean and well-maintained. The only part of our stay that we were not excited about was the chairs in the dining area. The seats were all flaky and peeling. Other than that, everything else was good. The drive to the Universal Studios was not bad. Will stay here again.
by A verified traveler
Posted 28 May 2024
We had a great stay overall.
by A verified traveler
Posted 28 May 2024
The place is good, the reception very nice but the room was 78• F
The A/C didn’t work properly
I’ve been in others BW plus hotels and this one is far from the good amenities they have, even from the regular ones. The good thing is the Parking is include
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 21 May 2024
Great location, clean, in need of some repairs, but overall very good. Would return.
by A verified traveler from Los Angeles
Posted 21 May 2024
Although the property is under construction, the hotel is pretty nice and calm. Stayed for one night and I enjoyed the room. I also liked the free Breakfast in the morning.
by A verified traveler
Posted 16 May 2024
Rooms are very small for the price. Breakfast was good. Pool was very small, view out room was a roof and piping. Parking was underground. For the cost there are better hotels in the area.
by A verified traveler
Posted 15 May 2024
