Ratings based on 1,162 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
It had a smell and dirty
by A verified traveler
Posted 2 May 2024
For the price of the room it was not that nice.
Comment from Hotel Management
2 May 2024 by BLVD Management, Hotel Management
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.
by A verified traveler
Posted 1 May 2024
The staff were all lovely but the property really needs some desperate TLC. The bathrooms are not very nice, the pillows feel about 15 years old and literally filled with the most uncomfortable effectively balls of foam.
The bonus of this hotel is definitely its location if you want to Visit Universal as this is literally a few minutes walk as is the Metro into central LA.
If the rooms are refurbed this would be a little treasure
Comment from Hotel Management
2 May 2024 by BLVD Management, Hotel Management
We deeply regret that you encountered challenges during your recent experience with us. It is indeed unfortunate that we were unable to meet your expectations and deliver flawless service.
by A verified traveler
Posted 28 Apr 2024
Kind of mid tier for the price we paid. Room size was nice, but the lighting and corresponding switches were very, weird. Bathroom light wouldn’t stop flickering. Shower was very nice and the water pressure and temperature were incredible!
It’s a reasonable walking distance from universal, which was also appreciated, and Uber rides were reasonably cheap to both universal/city walk & downtown LA/Hollywood.
We received an email saying they started renovating months ago, and it seems like an obvious slow progress thing.
Comment from Hotel Management
29 Apr 2024 by Marisol, Hotel Management
Thank you for staying with us and sharing your feedback. I am glad you enjoyed your stay and hope to see you back once we complete our renovation. Looking forward to your next visit.
by A verified traveler
Posted 28 Apr 2024
I really liked how convenient it was to the amusement park.
Comment from Hotel Management
29 Apr 2024 by Marisol, Hotel Management
Thank you for staying with us, I am glad our location worked out for you. We hope you return next time you visit the city.
by A verified traveler
Posted 28 Apr 2024
Car parking 🅿️ s bad, car was blocked we could not mov it, another vehicle parked in front, ownwr was not there and not known, a c was very noisy, bathroom shower curtain was short, water was coming out of shower, limited towels
Comment from Hotel Management
29 Apr 2024 by Marisol, Hotel Management
Thank you for staying with us and sharing your feedback as it helps us improve our services for everyone. I am sorry this happened, we will work to improve our service to prevent such situations. We hope you can return once renovation is finalized and truly have the BLVD experience.
by A verified traveler
Posted 28 Apr 2024
Lights didn’t work, shower was inconvenient on how to turn on, hotel smelled and was humid.
Comment from Hotel Management
29 Apr 2024 by Marisol, Hotel Management
I am sorry this happened during your stay. We will look in this, thank you for letting us know. We hope you can return once we complete our renovations. We appreciate your business.
by A verified traveler
Posted 28 Apr 2024
Is close to universal. I no like the problem with the shower.and no have drinking water.
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear Rosa,Thank you for your feedback. We're glad to hear that our hotel's proximity to Universal Studios was convenient for you. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 27 Apr 2024
We came to LA for my son’s birthday and to go to Universal Studios. The photos online are deceiving. The pool was broken, the plumbing is wrong. The faucet temperature gets way too hot and is not up to code. There needs to be a thermostatic mixing valve that limits how hot the vanity faucets can get. The shower controls are all messed up too. The one control should be to control the water coming out of the rain fall shower head, the other valve is a diverter valve that SHOULD change it from the waterfall shower to the handheld. It did neither and the two just dribbled out. The only thing this place has going for it is the relative closeness to Universal, which is a sketchy ass walk anyways. Do yourself a favor spend a little more and stay somewhere else. I know I wish that I had, birthday trips blunder.
Comment from Hotel Management
28 Apr 2024 by Hotel Manager , Hotel Management
Dear Kevin,We're truly sorry to hear about your disappointing experience during your son's birthday trip. Your feedback is incredibly valuable to us, and we sincerely apologize for the issues you encountered with the pool, plumbing, and overall facilities. We'll work diligently to address and rectify these issues to prevent similar experiences for future guests. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future. Sincerely,Hotel Manager
by A verified traveler
Posted 24 Apr 2024
Great location but bring ear plugs. My husband and I’s room had an old door that connects it to the room next to us and, unfortunately, this door was paper thin. We could hear our neighbors loud and clear, they woke us up in the middle of the night or early morning every night we were there. Even if our neighbors were more considerate you can still hear everything.
It’s a great location and nice hotel but you won’t sleep well if you end up in a room like we did. Don’t be foolish and hope it will not be as bad the next night as we did, ask for a new room right away.
Comment from Hotel Management
25 Apr 2024 by Hotel Manager , Hotel Management
Dear Rachel,Thank you for your feedback. We're thrilled to hear that you appreciated our great location and found the hotel to be nice overall. However, we apologize for the inconvenience caused by the noise disturbance from the thin connecting door. We appreciate your suggestion to request a new room immediately, and we will certainly take this into consideration to improve our guests' experience. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely, Hotel Manager
