Ratings based on 294 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by kris, Hotel Management
Thank you for your stay Victoria and review.
by A verified traveler
Posted 7 Jun 2024
Great one night stay before boarding a cruise. Had everything we needed. Staff was very nice and often asked if we needed anything.
Comment from Hotel Management
8 Jun 2024 by Kris, Hotel Management
Thank you for your stay Paige and review.
by A verified traveler from Las Vegas
Posted 6 Jun 2024
Dirty paint, looks bad
Comment from Hotel Management
8 Jun 2024 by Kris, Hotel Management
Thank you for your stay Zeljko.
by A verified traveler
Posted 31 May 2024
Pretty building, kind staff that go above and beyond to make you feel at home, beautiful room.
Comment from Hotel Management
31 May 2024 by Kris , Hotel Management
Thank you for your stay Raylen.
by A verified traveler
Posted 25 May 2024
The owners were very kind, everything was clean. The area was a quiet, with a few homeless people, but I felt safe as a solo female traveler. Shopping available 5 blocks away.
Comment from Hotel Management
26 May 2024 by Kris , Hotel Management
Thank you for your stay Theresa & kind review.
by A verified traveler
Posted 23 May 2024
If I could give 0 stars I would. There was no parking and the area is awful. The worst part of all, I couldn’t even stay in the actual room I had booked and had to find another hotel last minute and pay triple the price because their front doors were locked and no one came to the door.
Comment from Hotel Management
23 May 2024 by Kris, Hotel Management
Good Afternoon, we do have parking & secured, as your reference to area that has been safe to us for over 20 years, we have guests from all over the world with great reviews. Our building is secure for our guests.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
19 May 2024 by Kris, Hotel Management
Thank you for your stay.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Kris, Hotel Management
Thank you for your stay Victor.
by A verified traveler
Posted 12 May 2024
The pictures of the site definitely hide the fact that it is in the middle of a very industrial area with almost no nearby accommodations for eating or groceries at all except a single liquor store in walking distance. The rooms had shared bathrooms with other neighboring rooms, and our sink was right at the foot of our bed. The staff, while polite, had very broken English so the most stressful part of our stay was figuring out payment because our Expedia payment for the room didn't go through to the hotel and the staff couldn't understand us enough to be helpful at all. I had to contact Expedia myself for a refund and repay for the room myself and the desk clerk just seemed to get frustrated at me when it was taking so long because I assumed they should have been the ones to resolve the issue.
by A verified traveler
Posted 10 May 2024
Very friendly staff. Perfectly clean room
Comment from Hotel Management
10 May 2024 by Kris, Hotel Management
Thank you for your stay Patricia and review.
