Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2024
Front desk staff is always helpful. Pool area is beautiful. Room is well stocked and clean! Love this spot.
Comment from Hotel Management
12 Mar 2024 by Dom, Hotel Management
Dear Noel,Thank you so much for your kind words, this means the world to us!We are looking forward to having you back to make some more lovely memories.Warm regards,
by A verified traveler
Posted 4 Mar 2024
The apartment smelled horrendous like an animal died nearby. I alerted the staff and they had someone look at it which helped for about 12 hours but the smell came back. I alerted the staff again and they did nothing. They were unhelpful and unapologetic for the issue. They did not move my apartment and the smell ruined the weeklong stay. They could have cared less and offered me nothing not even a “sorry” for the issue. I had to purchase room spray in an attempt to mask the smell. Would avoid this property at all costs.
Comment from Hotel Management
4 Mar 2024 by Dom, Hotel Management
Dear Mark,Thank you for taking the time to write this review, I wished it would have been a positive one, but we also need to know when things go wrong to be able to improve. I am sincerely sorry that you had a smell issue and that this was not solved in a timely manner or that any other solution was offered to you. This will definitely be addressed with the team. I truly wish we would have been able to resolve this matter during your stay for you to have an enjoyable experience.If you considered giving us a second chance, we would love to offer you a discounted rate and a complementary upgrade on a future stay.
by A verified traveler
Posted 23 Feb 2024
Great property but when staying on the main road side of the property street traffic can be a little loud
Comment from Hotel Management
23 Feb 2024 by Dom, Hotel Management
Hello Javan, thank you for your review, we hope you will stay with us again in the future and try one of Down town facing suites which are very quiet.
by A verified traveler
Posted 5 Feb 2024 on Hotels
AKA Hollywood was a very nice place to stay. My wife and I will stay there the next time we're in town.
Comment from Hotel Management
22 Feb 2024 by Dom, Hotel Management
Dear Albert, thank you for your kind words, looking forward to having you back.
by A verified traveler
Very good stay!
Posted 19 Nov 2023 on HotelsSecond time staying in Aka West Hollywood, and it didn’t disappoint.
Apartments have plenty of room, very clean, with friendly helpful staff, all in a great area.
If I have one small issue during this visit, it was the restricted view of Sunset due to a massive billboard in front of both sitting area and bedroom windows. If the view is restricted it should be included in the room information.
Other than that we look forward to returning.
Comment from Hotel Management
4 Dec 2023 by Dom, Hotel Management
Hello John, Thank you very much for your kind review and for choosing to stay with us again. We are looking forward to having you back.Warm regards,
by A verified traveler
Posted 5 Nov 2023
Felt like home.
Comment from Hotel Management
15 Nov 2023 by Dom, Hotel Management
Dear Noel,Thank you for taking the time to leave a feedback about your stay and for choosing to stay with us..
by A verified traveler
Posted 17 Jun 2023
Lots of space
Comment from Hotel Management
19 Jun 2023 by Megan, Hotel Management
Hello Andy, Thank you for your comment and the 5 out of 5 review! It is true, we offer excellent amount of space in all our studio, one bedroom and two bedroom apartments. Hope to see you again on your next travels to West Hollywood.
by A verified traveler
From now on, our place to stay of choice in LA
Posted 16 Apr 2023 on HotelsThe location is great, nice neighbourhood and pretty close to all landmarks and points of interest. Easy to escape to the beach, too.
Property was very clean on arrival. Rooms are cleaned once a week only, unlike in a traditional hotel, but this was not an issue for us as we are pretty tidy anyway (additional cleaning can be requested for a hefty fee). The day the cleaners came they did a very thorough job.
The swimming pool and the gym are great. The private cinema looked like a great idea too, but we never go round to use it.
Parking might have been the only snag, as late in the evenings all the spots in P2 were taken, so we always had to drive down to P3 (I know, not a big issue at all, but this is the only snag I found so had to mention it). However, also important to note: all hotels in the vicinity charge $60-$75/night for parking, whereas at the AKA it was $15/night.
Staff is very friendly and helpful. We had several deliveries sent to us while we were there; unfortunately, the last delivery arrived after check-out but the staff made a point to personally contact me to advise about the parcel.
We made good use of the kitchen too, as well as of the washer and dryer. As a family of four, having beds in separate rooms and being able to get up at staggered times to have breakfast was a great bonus. Being able to wash our laundry meant we did not have to pack more suitcases.
Need to mention the great views we had of the city, even though we were 'only' on the 2nd floor!
Comment from Hotel Management
15 May 2023 by Dom, Hotel Management
Dear Danny,Thank you so much for taking the time of writing this very nice review. We are so happy that you and your family enjoyed your stay with us. We truly hope that you will be back with us soon and maybe try the cinema this time.Warm regards,
by A verified traveler
Posted 1 Mar 2023 on Hotels
by A verified traveler
Posted 18 Feb 2023
