Ratings based on 649 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
3 May 2024 by AC, Hotel Management
Dear Claudia,thank you for staying with us and for an outstanding review! We hope to welcome you to the nature of 1 WeHo!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by AS, Hotel Management
Kelly, we hope that you were able to enjoy your time with us! Please don't hesitate to contact us directly should you need any assistance or wish to further elaborate in regard to your stay. Wishing you all the best from us here at the 1 Hotel West Hollywood!
by A verified traveler
Posted 18 Apr 2024
I like the design of the hotel. Builder definitely creative modern and nature vibe around the hotel. I booked the one bedroom suite this time. The mini bar provided plenty of drinks with water option but charges are a bit pricey. We didn't have time to stop by grocery store so we took water anyway.
Secondly, I want to mention the washroom sliding door design is a bit inconvenient and the installation quality is at average level. My wife tried to close the door while taking shower but the door got stuck in the midway. She pulled it harder then the door suddenly got loss and closed all the way and stuck her finger pretty badly.
So I would like to see some improvement for the washroom door.
Also, I highly recommend hotel to put more lights in each room. It is simply too dim at night time.
Thank you
Comment from Hotel Management
22 Apr 2024 by AS, Hotel Management
Hanchen, thank you so for selecting the 1 Hotel West Hollywood as your choice of stay! We have noted your words and will be sure to pass on the remarks to our leadership team. Wishing you safe travels from us all here at the 1! We look forward to welcoming you back home to nature!
by A verified traveler
Posted 16 Apr 2024
Reliant
Comment from Hotel Management
17 Apr 2024 by AC, Hotel Management
Dear Juan Pablo, Thank you so much for staying with us! I am so glad to hear you enjoyed your stay us!
by A verified traveler
Posted 14 Apr 2024
Very nice
Comment from Hotel Management
17 Apr 2024 by ac, Hotel Management
Thank you for staying with us! We are so glad that you enjoyed your stay!
by A verified traveler
Posted 13 Apr 2024
The room was gorgeous and the staff were attentive and friendly
Comment from Hotel Management
13 Apr 2024 by AC, Hotel Management
Dear Ms. Bonython,Thank you so much for staying with us. We are so glad to hear that you truly enjoyed your stay with us. We cannot wait to welcome you back home soon!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
9 Apr 2024 by AC, Hotel Management
Dear Charles,Thank you for staying with us. We would love to hear more about your experience and how can we improve to make it a 5/5 stay
by A verified traveler
Posted 5 Apr 2024
Worst service , wouldn’t recommend to anyone ,
No housekeeping no services , very noisy and party on the roof top wouldn’t let you sleep
Probably the worst hotel in California
Comment from Hotel Management
9 Apr 2024 by AC, Hotel Management
Dear Vincent, Thank you for taking the time to share your experience with us. I am so sorry to hear that your experience was not as memorable. We hope that you give us another opportunity to recover rom this stay.
by A verified traveler
Posted 3 Apr 2024
I think their services are too expensive in general, considering the service, condition, etc. Their water feels so weird.
Comment from Hotel Management
9 Apr 2024 by ac, Hotel Management
Thank you for taking the time to share your feedback with us. We will ensure to provide your experience accordingly to our other team members
by A verified traveler
Posted 31 Mar 2024
Lovely spacious rooms and cool
Lobby
Comment from Hotel Management
9 Apr 2024 by ac, Hotel Management
thank you Molly for staying with us!
