Ratings based on 326 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler from Vandoeuvres
Posted 26 May 2024
Rooms on the back side overlook a dirty green zone and our room was placed in the newer building while we would have preferred being in the old building. Access to spa and swimming pool has to be made trough the entrance and the lobby plus the bar, not very adequate in bathing gown. Otherwise, very nice staff and good kitchen. Service at the bar a little too superficial.
by A verified traveler from Weston
Posted 24 May 2024
Great hotel and wonderful staff
by A verified traveler
Posted 18 Mar 2024
Excellent location with a great view of lake Lugano.
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 5 Mar 2024
Beautiful historical hotel, with majestic views over lake Lugano
by A verified traveler
Posted 28 Feb 2024 on Ebookers
Great service throughout. I was very well looked after
by A verified traveler
Posted 28 Nov 2023
This property was amazing! Beautiful and the service was impeccable! We would love to come back in the Summer months! The food was so delicious and the breakfast buffet perfect!
by A verified traveler
Posted 5 Nov 2023
Old ; needs upgrading;
by A verified traveler
Posted 30 Oct 2023
Very nice hotel
